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When Henry Ford said, The customer can have a car in any color as long as it's black, he was not joking.

Peter Drucker

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Peter Drucker
Age: 95 †
Born: 1909
Born: November 19
Died: 2005
Died: November 11
Author
Businessperson
Columnist
Economist
Journalist
Lawyer
Philosopher
Sculptor
University Teacher
Writer
Vienna
Austria
Peter F. Drucker
Peter Ferdinand Drucker
Long
Joking
Ford
Henry
Customer
Customers
Car
Color
Black

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The basic economic resource - the means of production - is no longer capital, nor natural resources, nor labor. It is and will be knowledge.
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There's no such thing as knowledge management there are only knowledgeable people. Information only becomes knowledge in the hands of someone who knows what to do with it.
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Important decisions are risky. They should be controversial. Acclamation means that nobody has done the homework.
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Most of what we call management consists of making it difficult for people to get their work done.
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The fruit of your work grows on other people's trees
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No one has ever failed to find the facts they are looking for.
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Successful careers are not planned. They develop when people are prepared for opportunities because they know their strengths, their method of work, and their values. Knowing where one belongs can transform an ordinary person - hardworking and competent but otherwise mediocre - into an outstanding performer.
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Institutions mistake good intentions for objectives. They say health care that's an intention, not an objective.
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All companies are service companies some also manufacture products.
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The strength of the computer lies in its being a logic machine. It does precisely what it is programed to do. This makes it fast and precise. It also makes it a total moron for logic is essentially stupid.
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Every organization must be prepared to abandon everything it does to survive in the future.
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To make the future demands courage. It demands work. But it also demands faith.
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Time is the scarcest resource.
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The productivity of work is not the responsibility of the worker but of the manager.
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We always remember best the irrelevant.
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The purpose of information is not knowledge. It is being able to take the right action.
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Everything must degenerate into work if anything is to happen.
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Tomorrow always arrives. It is always different. And even the mightiest company is in trouble if it has not worked on the future. Being surprised by what happens is a risk that even the largest and richest company cannot afford, and even the smallest business need not run.
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There are companies that are good at improving what they're already doing. There are companies that are good at extending what they're doing. And finally there are companies that are good at innovation. Every large company has to be able to do all three - improve, extend, and innovate - simultaneously.
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An effective executive builds on strengths - their own strengths, the strengths of superiors, colleagues, subordinates, and on the strength of the situation.
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