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The tool user, provided the tool is made well, need not, and indeed should not, know anything about the tool.

Peter Drucker

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Peter Drucker
Age: 95 †
Born: 1909
Born: November 19
Died: 2005
Died: November 11
Author
Businessperson
Columnist
Economist
Journalist
Lawyer
Philosopher
Sculptor
University Teacher
Writer
Vienna
Austria
Peter F. Drucker
Peter Ferdinand Drucker
Well
User
Need
Users
Needs
Provided
Made
Tool
Indeed
Tools
Anything
Wells

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Decision making is the specific executive task.
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No financial man will ever understand business because financial people think a company makes money. A company makes shoes, and no financial man understands that. They think money is real. Shoes are real.
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Our job in life is to make a positive difference, not prove we're right.
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I find more and more executives less and less well informed about the outside world, if only because they believe that the data on the computer printouts are ipso facto information.
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The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.
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Managers are the basic and scarcest resource of any business enterprise.
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There are no creeds in mathematics.
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That people even in well paid jobs choose ever earlier retirement is a severe indictment of our organizations - not just business, but government service, the universities. These people don't find their jobs interesting.
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The enterprise can fulfill its human and social functions only if it prospers as a business.
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Absolute size by itself is no indicator of success and achievement, let alone of managerial competence. Being the right size is.
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Decisions of the kind the executive has to make are not made well by acclamation. They are made well only if based on the clash of conflicting views...The first rule in decision-making is that one does not make a decision unless there is disagreement.
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Objectives can be compared to a compass bearing by which a ship navigates. A compass bearing is firm, but in actual navigation, a ship may veer off its course for many miles. Without a compass bearing, a ship would neither find its port nor be able to estimate the time required to get there.
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An organization which just perpetuates today's level of vision, excellence, and accomplishment has lost the capacity to adapt.
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Salvation by society failed the most where it promised the most, in the communist countries. But it also failed in the West. Practically no government program enacted since the 1950s in the Western world - or in the communist countries - has been successful.
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You can't manage what you don't measure.
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The most efficient way to produce anything is to bring together under one management as many as possible of the activities needed to turn out the product.
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Entrepreneurship is neither a science nor an art. It is a practice.
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Profit is not the explanation, cause, or rationale of business behavior and business decisions, but the test of their validity.
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People in any organization, including bureaucrats and politicians, are always attached to the obsolete the obsolescent the things that should have worked but didn't the things that once were productive and no longer are.
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