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Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.
Peter Drucker
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Peter Drucker
Age: 95 †
Born: 1909
Born: November 19
Died: 2005
Died: November 11
Author
Businessperson
Columnist
Economist
Journalist
Lawyer
Philosopher
Sculptor
University Teacher
Writer
Vienna
Austria
Peter F. Drucker
Peter Ferdinand Drucker
Values
Incompetence
Use
Constitutes
Else
Customers
Nothing
Value
Giving
Pay
Gives
Quality
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The single minded ones, the monomaniacs, are the only true achievers
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Salvation by society failed the most where it promised the most, in the communist countries. But it also failed in the West. Practically no government program enacted since the 1950s in the Western world - or in the communist countries - has been successful.
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Every success creates new opportunities. So does every failure.
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Keep your eye on the task, not on yourself. The task matters, and you are a servant
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One either meets or one works.
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Never ask who's right. Start out by asking what is right. And you find that out by listening to dissenting, disagreeing opinions.
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There is the general belief that the corporation income tax is a tax on the rich and on the fat cats. But with pension funds owning 30% of American large business-and soon to own 50%-the corporation income tax, in effect, eases the load on those in top income brackets and penalizes the beneficiaries of pension funds.
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The most effective way to manage change is to create it.
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One cannot manage change. One can only be ahead of it.
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As with every phenomenon of the objective universe, the first step toward understanding work is to analyze it.
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Adequacy is the enemy of excellence.
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The best plan is only a plan... unless it degerates into work.
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The purpose of a business is to create a customer.
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Most innovators are successful to the extent to which they define risks and confine them.
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Decision making is the specific executive task.
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Thus, for those who are willing to go out into the field, to look and to listen, changing demographics is both a highly productive and a highly dependable innovation opportunity.
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All good strategy eventually degenerates into work.
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The first organization structure in the modern West was laid down in the canon law of the Catholic Church eight hundred years ago.
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Plans are worthless, but planning is invaluable.
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Do the right things instead of trying to do everything right.
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