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There are only two things in a business that make money - innovation and marketing, everything else is cost.

Peter Drucker

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Peter Drucker
Age: 95 †
Born: 1909
Born: November 19
Died: 2005
Died: November 11
Author
Businessperson
Columnist
Economist
Journalist
Lawyer
Philosopher
Sculptor
University Teacher
Writer
Vienna
Austria
Peter F. Drucker
Peter Ferdinand Drucker
Things
Innovation
Cost
Business
Money
Else
Two
Everything
Make
Marketing

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Effective organizations put people in jobs in which they can do the most good. They place people -- and allow people to place themselves -- according to their strengths.
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Thus, for those who are willing to go out into the field, to look and to listen, changing demographics is both a highly productive and a highly dependable innovation opportunity.
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Look upon every obstacle as part payment towards your success.
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One either meets or one works.
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We no longer even understand the question whether change is by itself good or bad, ...We start out with the axiom that it is the norm. We do not see change as altering the order... We see change as being order itself - indeed the only order we can comprehend today is a dynamic, a moving, a changing one.
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Without institution there is no management. But without management there is no institution.
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Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.
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The productivity of work is not the responsibility of the worker but of the manager.
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To make a living is no longer enough. Work also has to make a life.
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The most efficient way to produce anything is to bring together under one management as many as possible of the activities needed to turn out the product.
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There is a point of complexity beyond which a business is no longer manageable.
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What we need is an entrepreneurial society in which innovation and entrepreneurship are normal, steady and continuous.
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Don't take on things you don't believe in and that you yourself are not good at. Learn to say no. Effective leaders match the objective needs of their company with the subjective competencies. As a result, they get an enormous amount of things done fast.
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The first step toward making the worker achieving is to make work productive.
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Fortunately or unfortunately, the one predictable thing in any organization is the crisis. That always comes. That's when you do depend on the leader: The job of the leader is to build an organization that is battle-ready, that has high morale, that knows how to behave, that trusts itself, and where people trust one another.
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In todays economy, the most important resource is no longer labor, capital or land it is knowledge
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The 1st question the effective decision-maker asks is: 'Is this a generic situation or an exception?'
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It's amazing how many things busy people are doing that never will be missed.
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Any organisation develops people it either forms them or deforms them.
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The best plan is only a plan... unless it degerates into work.
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