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Businesses are not paid to reform customers. They are paid to satisfy customers.
Peter Drucker
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Peter Drucker
Age: 95 †
Born: 1909
Born: November 19
Died: 2005
Died: November 11
Author
Businessperson
Columnist
Economist
Journalist
Lawyer
Philosopher
Sculptor
University Teacher
Writer
Vienna
Austria
Peter F. Drucker
Peter Ferdinand Drucker
Satisfy
Businesses
Reform
Customers
Paid
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Efficiency, which is doing things right, is irrelevant until you work on the right things.
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The single minded ones, the monomaniacs, are the only true achievers
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Your first and foremost job as a leader is to take charge of your own energy and then help to orchestrate the energy of those around you.
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Successful people know they need to get many things done-and done effectively. Therefore, they concentrate their time and energy on doing one thing at a time-and on doing first things firs.
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Business exists to supply goods and services to customers and economic surplus to society, rather than to supply jobs to workers and managers or even dividends to shareholders.
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Adequacy is the enemy of excellence.
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Effective organizations put people in jobs in which they can do the most good. They place people -- and allow people to place themselves -- according to their strengths.
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With Christianity, freedom and equality became the two basic concepts of Europe they are themselves Europe.
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The purpose of information is not knowledge. It is being able to take the right action.
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It is commonly believed that innovations create changes - but few ever do. Successful innovations exploit changes that have already happened.
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What's measured improves
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The large organization has to learn to innovate, or it won't survive.
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You can either take action, or you can hang back and hope for a miracle. Miracles are great, but they are so unpredictable.
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Many studies of research scientists have shown that achievement (at least below the genius level of an Einstein, Bohr, or a Planck) depends less on ability in doing research than on the courage to go after opportunity.
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The computer, being a mechanical moron, can handle only quantifiable data.
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The Welfare State, which begun in Imperial Germany for the truly indigent and disabled, has now become everybody's entitlement and an increasing burden on those who produce.
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