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Businesses are not paid to reform customers. They are paid to satisfy customers.

Peter Drucker

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Peter Drucker
Age: 95 †
Born: 1909
Born: November 19
Died: 2005
Died: November 11
Author
Businessperson
Columnist
Economist
Journalist
Lawyer
Philosopher
Sculptor
University Teacher
Writer
Vienna
Austria
Peter F. Drucker
Peter Ferdinand Drucker
Satisfy
Businesses
Reform
Customers
Paid

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Entrepreneurship is neither a science nor an art. It is a practice.
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Few companies that installed computers to reduce the employment of clerks have realized their expectations... They now need more, and more expensive clerks even though they call them 'operators' or 'programmers.'
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Executives owe it to the organization and to their fellow workers not to tolerate nonperforming individuals in important jobs.
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Every single social and global issue of our day is a business opportunity in disguise.
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There is the general belief that the corporation income tax is a tax on the rich and on the fat cats. But with pension funds owning 30% of American large business-and soon to own 50%-the corporation income tax, in effect, eases the load on those in top income brackets and penalizes the beneficiaries of pension funds.
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Every success creates new opportunities. So does every failure.
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The only industries that function well are the industries that take responsibility for training. The Japanese, you know, assume that when you first come to work you know absolutely nothing. School isn't preparation for work and never was.
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In a rural society communities are given for the individual. Community is a fact, whether family or religion, social class or caste.
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The essence of management is to make knowledge productive.
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