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The only things that evolve by themselves in an organization are disorder, friction and malperformance.
Peter Drucker
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Peter Drucker
Age: 95 †
Born: 1909
Born: November 19
Died: 2005
Died: November 11
Author
Businessperson
Columnist
Economist
Journalist
Lawyer
Philosopher
Sculptor
University Teacher
Writer
Vienna
Austria
Peter F. Drucker
Peter Ferdinand Drucker
Things
Friction
Disorder
Evolve
Organization
Business
Inspirational
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Providing more desirable products, services, and customer experiences is vital to the continued existence of any business. And that is INNOVATION.
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Far too much reorganization goes on all the time. Organizitis is like a spastic colon.
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The fewer data needed, the better the information. And an overload of information, that is, anything much beyond what is truly needed, leads to information blackout. It does not enrich, but impoverishes.
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Profit is not the explanation, cause, or rationale of business behavior and business decisions, but the test of their validity.
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Loafing is easy, but leisure is difficult.
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The purpose of a business is to create a customer.
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Executives owe it to the organization and to their fellow workers not to tolerate nonperforming individuals in important jobs.
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Institutions mistake good intentions for objectives. They say health care that's an intention, not an objective.
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Trust is congruence between what you say and what you do.
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The company is not and must never claim to be home, family, religion, life or fate for the individual. It must never interfere in his private life or his citizenship. He is tied to the company through a voluntary and cancellable employment contract, not through some mystical or indissoluble bond.
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Through systematic terror, through indoctrination, through systematic manipulation of stimulus, reward, and punishment, we can today break man and convert him into brute animal... The first step toward survival is therefore to make government legitimate again by attempting to deprive it of these powers... by international action to ban such powers.
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Today knowledge has power. It controls access to opportunity and advancement.
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To survive and succeed, every organization will have to turn itself into a change agent
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That the government's power under the Taft-Hartley Act to stop a strike by injunction so clearly strengthens the hand of the employer-even though it is used only when a strike threatens the national health, welfare, or safety-is a grave blemish and explains much of union resistance to the Act.
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Do the right things instead of trying to do everything right.
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Your first and foremost job as a leader is to take charge of your own energy and then help to orchestrate the energy of those around you.
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Thus, for those who are willing to go out into the field, to look and to listen, changing demographics is both a highly productive and a highly dependable innovation opportunity.
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