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Doing the right thing is more important than doing the thing right.

Peter Drucker

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Peter Drucker
Age: 95 †
Born: 1909
Born: November 19
Died: 2005
Died: November 11
Author
Businessperson
Columnist
Economist
Journalist
Lawyer
Philosopher
Sculptor
University Teacher
Writer
Vienna
Austria
Peter F. Drucker
Peter Ferdinand Drucker
Business
Right
Important
Thing

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What people in business think they know about the customer and market is likely to be more wrong than right...the customer rarely buys what the business thinks it sells him.
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Knowledge is power, which is why people who had it in the past often tried to make a secret of it. In post-capitalism, power comes from transmitting information to make it productive, not from hiding it.
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If a business is to be considered a continuous process, instead of a series of disjointed stop-and-go events, then the economic universe in which a business operates-and all the major events within it-must have rhyme, rhythm, or reason.
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Successful people know they need to get many things done-and done effectively. Therefore, they concentrate their time and energy on doing one thing at a time-and on doing first things firs.
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The most serious mistakes are not being made as a result of wrong answers. The true dangerous thing is asking the wrong question.
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To make a living is no longer enough. Work also has to make a life.
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What we are good at comes easy, and we believe that unless it comes hard, it can't be very good.
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Knowledge has to be improved, challenged, and increased constantly, or it vanishes.
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When it rains manna from heaven, some people put up an umbrella. Others reach for a big spoon.
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No financial man will ever understand business because financial people think a company makes money. A company makes shoes, and no financial man understands that. They think money is real. Shoes are real.
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The tool user, provided the tool is made well, need not, and indeed should not, know anything about the tool.
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What's measured improves
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Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.
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The basic economic resource - the means of production - is no longer capital, nor natural resources, nor labor. It is and will be knowledge.
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Nothing else, perhaps, distinguishes effective executives as much as their tender loving care of time.
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Decisions of the kind the executive has to make are not made well by acclamation. They are made well only if based on the clash of conflicting views...The first rule in decision-making is that one does not make a decision unless there is disagreement.
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Succession planning often results in the selection of a weaker representation of yourself.
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The world political system is till based on the concept of the national sovereign state. For the first time therefore, in three hundred years economy and sovereignty are becoming divorced from each other.
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The relevant question is not simply what shall we do tomorrow, but rather what shall we do today in order to get ready for tomorrow.
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Success? Odd as it seems, you will achieve the greates results in business and career if you drop the word 'achievement' from your vocabulary and replace it with 'contribution'.
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