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The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.

Peter Drucker

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Peter Drucker
Age: 95 †
Born: 1909
Born: November 19
Died: 2005
Died: November 11
Author
Businessperson
Columnist
Economist
Journalist
Lawyer
Philosopher
Sculptor
University Teacher
Writer
Vienna
Austria
Peter F. Drucker
Peter Ferdinand Drucker
Person
Inspire
Leader
Knew
Asks
Future
Tell
Past
Persons

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As with every phenomenon of the objective universe, the first step toward understanding work is to analyze it.
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Inside an organization there are only cost centers. The only profit center is a customer whose check has not bounced.
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Every success creates new opportunities. So does every failure.
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The honest work of yesterday has lost its social status, its social esteem.
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The tool user, provided the tool is made well, need not, and indeed should not, know anything about the tool.
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When a resource is scarce, you increase its yield.
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Everything must degenerate into work if anything is to happen.
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If socialism is defined as ownership of the means of production--and this is both the orthodox and the only rigorous definition--then the United States is the first truly Socialist country.
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It is willingness of people to give of themselves over and above the demands of the job that distinguishes the great from the merely adequate.
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Objectives can be compared to a compass bearing by which a ship navigates. A compass bearing is firm, but in actual navigation, a ship may veer off its course for many miles. Without a compass bearing, a ship would neither find its port nor be able to estimate the time required to get there.
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Because its purpose is to create a customer, the business enterprise has two - and only these two — basic functions: marketing and innovation. Marketing and innovation produce results all the rest are 'costs'.
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The individual needs the return to spiritual values, for he can survive in the present human situation only by reaffirming that man is not just a biological and psychological being but also a spiritual being, that is creature, and existing for the purposes of his Creator and subject to Him.
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During periods of discontinuous, abrupt change, the essence of adaptation involves a keen sensitivity to what should be abandoned - not what should be changed or introduced. A willingness to depart from the familiar has distinct survival value.
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Innovation requires us to systematically identify changes that have already occurred in a business - in demographics, in values, in technology or science - and then to look at them as opportunities. It also requires something that is most difficult for existing companies to do: to abandon rather than defend yesterday.
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