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The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.
Peter Drucker
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Peter Drucker
Age: 95 †
Born: 1909
Born: November 19
Died: 2005
Died: November 11
Author
Businessperson
Columnist
Economist
Journalist
Lawyer
Philosopher
Sculptor
University Teacher
Writer
Vienna
Austria
Peter F. Drucker
Peter Ferdinand Drucker
Persons
Person
Inspire
Leader
Knew
Asks
Future
Tell
Past
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For new technology to replace old, it has to have at least ten times the benefit.
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The computer, being a mechanical moron, can handle only quantifiable data.
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Nothing is less productive than to make more efficient what should not be done at all.
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Fascism is the result of the collapse of Europe's spiritual and social order... catastrophes broke through the everyday routine which makes men accept existing forms, institutions and tenets as unalterable natural laws. They suddenly exposed the vacuum behind the facade of society.
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The individual needs the return to spiritual values, for he can survive in the present human situation only by reaffirming that man is not just a biological and psychological being but also a spiritual being, that is creature, and existing for the purposes of his Creator and subject to Him.
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Use feedback analysis to identify your strengths. Then go to work on improving your strengths. Identify and eliminate bad habits that hinder the full development of your strengths. Figure out what you should do and do it. Finally, decide what you should not do.
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In a rural society communities are given for the individual. Community is a fact, whether family or religion, social class or caste.
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As with every phenomenon of the objective universe, the first step toward understanding work is to analyze it.
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Everything must degenerate into work if anything is to happen.
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Business exists to supply goods and services to customers and economic surplus to society, rather than to supply jobs to workers and managers or even dividends to shareholders.
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Objectives can be compared to a compass bearing by which a ship navigates. A compass bearing is firm, but in actual navigation, a ship may veer off its course for many miles. Without a compass bearing, a ship would neither find its port nor be able to estimate the time required to get there.
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Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.
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Look at government programs for the past fifty years. Every single one - except warfare - achieved the exact opposite of its announced goal.
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The more successful the unit, the more difficult it is to make sure that the large company doesn't put the same expectations on it as it does for the rest of the company. When it's a new venture, whether it's outside or inside the business, it's a child. And you don't put a 40-pound pack on a 6-year-old's back when you take her hiking.
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Every enterprise is learning and teaching institution. Training and development must be built into it on all levels, training and development that never stop.
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Ideas are cheap and abundant what is of value is the effective placement of those ideas into situations that develop into action.
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Business purpose and business mission are so rarely given adequate thought is perhaps the most important cause of business frustration and failure.
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Adequacy is the enemy of excellence.
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All companies are service companies some also manufacture products.
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If the feudal knight was the clearest embodiment of society in the early Middle Ages, and the bourgeois under Capitalism, the educated person will represent society in the post-capitalist society in which knowledge has become the central resource.
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