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The new information technology... Internet and e-mail... have practically eliminated the physical costs of communications.
Peter Drucker
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Peter Drucker
Age: 95 †
Born: 1909
Born: November 19
Died: 2005
Died: November 11
Author
Businessperson
Columnist
Economist
Journalist
Lawyer
Philosopher
Sculptor
University Teacher
Writer
Vienna
Austria
Peter F. Drucker
Peter Ferdinand Drucker
Technology
Practically
Information
Redemption
Business
Costs
Mail
Communication
Physical
Cost
Eliminated
Internet
Communications
More quotes by Peter Drucker
Change is the norm unless an organization sees that its task is to lead change, that organization will not survive.
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Your first and foremost job as a leader is to take charge of your own energy and then help to orchestrate the energy of those around you.
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Plans are only good intentions unless they immediately degenerate into hard work.
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In todays economy, the most important resource is no longer labor, capital or land it is knowledge
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What people in business think they know about the customer and market is likely to be more wrong than right...the customer rarely buys what the business thinks it sells him.
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Knowledge has to be improved, challenged, and increased constantly, or it vanishes.
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Innovation requires us to systematically identify changes that have already occurred in a business - in demographics, in values, in technology or science - and then to look at them as opportunities. It also requires something that is most difficult for existing companies to do: to abandon rather than defend yesterday.
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It is commonly believed that innovations create changes - but few ever do. Successful innovations exploit changes that have already happened.
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And no matter how serious an environmental problem the automobile poses in today's big city, the horse was dirtier, smelled worse, killed and maimed more people, and congested the streets just as much.
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Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.
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The first organization structure in the modern West was laid down in the canon law of the Catholic Church eight hundred years ago.
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Time is the scarcest resource.
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To satisfy the customer is the mission and purpose of every business.
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The single most important thing to remember about any enterprise is that results exist only on the outside.The result of a business is a satisfied customer. The result of a hospital is a satisfied patient. The result of a school is a student who has learned something and puts it to work ten years later. Inside an enterprise there are only costs.
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Far too much reorganization goes on all the time. Organizitis is like a spastic colon.
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Too many leaders try to do a little bit of 25 things and get nothing done. They are very popular because they always say yes. But they get nothing done.
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The first step toward making the worker achieving is to make work productive.
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No one has ever failed to find the facts they are looking for.
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The need to manage oneself is creating a revolution in human affairs.
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There are two types of people in the business community: those who produce results and those who give you reasons why they didn't.
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