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The new information technology... Internet and e-mail... have practically eliminated the physical costs of communications.

Peter Drucker

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Peter Drucker
Age: 95 †
Born: 1909
Born: November 19
Died: 2005
Died: November 11
Author
Businessperson
Columnist
Economist
Journalist
Lawyer
Philosopher
Sculptor
University Teacher
Writer
Vienna
Austria
Peter F. Drucker
Peter Ferdinand Drucker
Internet
Communications
Technology
Practically
Information
Redemption
Business
Costs
Mail
Communication
Physical
Cost
Eliminated

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The honest work of yesterday has lost its social status, its social esteem.
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The productivity of work is not the responsibility of the worker but of the manager.
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Decisions of the kind the executive has to make are not made well by acclamation. They are made well only if based on the clash of conflicting views...The first rule in decision-making is that one does not make a decision unless there is disagreement.
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The best plan is only a plan... unless it degerates into work.
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Through systematic terror, through indoctrination, through systematic manipulation of stimulus, reward, and punishment, we can today break man and convert him into brute animal... The first step toward survival is therefore to make government legitimate again by attempting to deprive it of these powers... by international action to ban such powers.
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What we are good at comes easy, and we believe that unless it comes hard, it can't be very good.
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If you have too many problems, maybe you should get out of business. There is no law that says a company must last forever.
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Follow effective action with quiet reflection.
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Management is not being brilliant. Management is being conscientious.
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Today knowledge has power. It controls access to opportunity and advancement.
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Working with people is difficult, but not impossible.
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The single most important thing to remember about any enterprise is that results exist only on the outside.The result of a business is a satisfied customer. The result of a hospital is a satisfied patient. The result of a school is a student who has learned something and puts it to work ten years later. Inside an enterprise there are only costs.
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(Waste = Loss): The first rule of business is to survive and the guiding principle of business economics is not the maximisation of profit, it is the avoidance of loss
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The purpose of an organization is to enable ordinary humans beings to do extraordinary things.
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Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.
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To survive and succeed, every organization will have to turn itself into a change agent
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You cannot prevent a major catastrophe, but you can build an organization that is battle-ready, where people trust one another. In military training, the first rule is to instill soldiers with trust in their officers - because without trust, they won't fight.
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The large organization has to learn to innovate, or it won't survive.
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There is one qualification the manager cannot acquire but must bring to the task. It is not genius it is character.
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