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The productivity of work is not the responsibility of the worker but of the manager.
Peter Drucker
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Peter Drucker
Age: 95 †
Born: 1909
Born: November 19
Died: 2005
Died: November 11
Author
Businessperson
Columnist
Economist
Journalist
Lawyer
Philosopher
Sculptor
University Teacher
Writer
Vienna
Austria
Peter F. Drucker
Peter Ferdinand Drucker
Workers
Wise
Economy
Worker
Responsibility
Manager
Business
Productivity
Work
Managers
Economics
Management
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The society of organizations is new-only seventy years ago employees were a small minority in every society.
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If a manager spends more than 10 percent of his time on human relations the group is probably too large.
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The company is not and must never claim to be home, family, religion, life or fate for the individual. It must never interfere in his private life or his citizenship. He is tied to the company through a voluntary and cancellable employment contract, not through some mystical or indissoluble bond.
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We live in an age of unprecedented opportunity: If you’ve got ambition and smarts, you can rise to the top of your chosen profession, regardless of where you started out.
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Planning is actually incompatible with an entrepreneurial society and economy. Planning is the kiss of death of entrepreneurship.
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Businesses are not paid to reform customers. They are paid to satisfy customers.
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Never ask who's right. Start out by asking what is right. And you find that out by listening to dissenting, disagreeing opinions.
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An effective executive builds on strengths - their own strengths, the strengths of superiors, colleagues, subordinates, and on the strength of the situation.
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The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.
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Understanding our strengths, articulating our values, knowing where we belong -- these are also essential to addressing one of the great challenges of organizations: improving the abysmally low productivity of knowledge workers.
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We can say with certainty - or 90% probability - that the new industries that are about to be born will have nothing to do with information.
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Organizationally what is required - and evolving - is systems management.
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Efficiency is doing better what is already being done.
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When Henry Ford said, The customer can have a car in any color as long as it's black, he was not joking.
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No one has ever failed to find the facts they are looking for.
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One of the great movements in my lifetime among educated people is the need to commit themselves to action. Most people are not satisfied with giving money we also feel we need to work.
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Important decisions are risky. They should be controversial. Acclamation means that nobody has done the homework.
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Nobody can predict the future the idea is to have a firm grasp of the present.
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It’s up to you to carve out your place, to know when to change course, and to keep yourself engaged and productive during a work life that may span some 50 years.
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Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.
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