Quote

Most discussions of decision making assume that only senior executives make decisions or that only senior executives' decisions matter. This is a dangerous mistake.

Peter Drucker

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Peter Drucker
Age: 95 †
Born: 1909
Born: November 19
Died: 2005
Died: November 11
Author
Businessperson
Columnist
Economist
Journalist
Lawyer
Philosopher
Sculptor
University Teacher
Writer
Vienna
Austria
Peter F. Drucker
Peter Ferdinand Drucker
Matter
Management
Make
Decisions
Dangerous
Discussions
Mistake
Senior
Decision
Executives
Making
Assume
Business
Discussion
Reality
Assuming

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The more successful the unit, the more difficult it is to make sure that the large company doesn't put the same expectations on it as it does for the rest of the company. When it's a new venture, whether it's outside or inside the business, it's a child. And you don't put a 40-pound pack on a 6-year-old's back when you take her hiking.
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Objectives are not commands they are commitments.
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You can't manage knowledge.Knowledge is between two ears and only between two ears.
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What's measured improves
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Knowledge has to be improved, challenged, and increased constantly, or it vanishes.
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We live in an age of unprecedented opportunity: If you’ve got ambition and smarts, you can rise to the top of your chosen profession, regardless of where you started out.
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Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.
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Without institution there is no management. But without management there is no institution.
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Our society has become an employee society.
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Charisma becomes the undoing of leaders. It makes them inflexible, convinced of their own infallibility, unable to change
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Culture eats Christianity for breakfast.
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The most serious mistakes are not being made as a result of wrong answers. The true dangerous thing is asking the wrong question.
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As a rule we perceive what we expect to perceive... The unexpected is usually not received at all.
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What can I contribute that will significantly affect the performance and the results of the institution I serve?
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One either meets or one works.
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The 1st question the effective decision-maker asks is: 'Is this a generic situation or an exception?'
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The purpose of a business is to create a customer.
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