Quote

If we have 99% [market] share of Ford Company, the question to us is 'How do we improve the customer satisfaction in order to get that additional 1% share?

Michael Dell

Change background

T
T
T

Change font

TAGS & TOPICS

Michael Dell
Age: 59
Born: 1965
Born: February 23
Businessman
Computer Scientist
Entrepreneur
Financier
Houston
Texas
Michael Saul Dell
Market
Question
Share
Additional
Company
Ford
Order
Customer
Improve
Customers
Satisfaction

More quotes by Michael Dell

Image
I'm pretty active anyway, but I'm also competitive.I used my Fitbit as an example of the innate power of data to turn information into insights and actions.
Michael Dell
Image
One of the things I benefited from when I started this business was that I didn't know anything. I was just instinct with no preconceived notions. This enabled me to learn and change quickly without having to worry about maintaining any kind of status quo, like some of my bigger competitors.
Michael Dell
Image
Anything that can be measured can be improved
Michael Dell
Image
The idea of being all things to all people is a thing of the past.
Michael Dell
Image
It's through curiosity and looking at opportunities in new ways that we've always mapped our path at Dell. There's always an opportunity to make a difference.
Michael Dell
Image
If you want to sustain excellence over a long time, you'd better come up with a system that works well. Anyone can sprint for a little while, but you can't sprint for forty years.
Michael Dell
Image
Don’t be afraid to fail. Get out there and experiment and learn and fail and get a rate based on the experiences you have. Go for it and when you go for it you’ll learn what you’re capable of, what the potential is, where the opportunities are, but you can’t be afraid to fail because that’s when you learn.
Michael Dell
Image
You just have to change. To be successful, what you have to do is have an acceptance of risk and you have to be pretty explicit about that, because if you don’t accept risk, you don’t get any innovation. And that means part of risk is you have to accept failure because not everything works.
Michael Dell
Image
I'm a big believer in online communities and in user-generated content.
Michael Dell
Image
One of the things was to create a kind of amnesty environment.
Michael Dell
Image
I always knew I wanted to run a business someday.
Michael Dell
Image
I have no doubt that in the future, wearable devices like Fitbit will know my blood pressure, hydration levels and blood sugar levels as well. All of this data has the potential to transform modern medicine and create a whole new era of personalized care.
Michael Dell
Image
We've found that customers are very open. They'll tell you what's going on, what's working and what's not. They're looking for help.
Michael Dell
Image
If you don't have jobs, it's hard to have other things like health and education.
Michael Dell
Image
You don't have to be a genius or a visionary or even a college graduate to be successful. You just need a framework and a dream.
Michael Dell
Image
Don't spend so much time trying to choose the perfect opportunity, that you miss the right opportunity.
Michael Dell
Image
Whether you've found your calling, or if you're still searching, passion should be the fire that drives your life's work.
Michael Dell
Image
Americans are known for their strength, fortitude, and generosity in times of need. We encourage people in the U.S. and everywhere to give with their hearts, reach out to these victims, and donate what they can to the relief efforts.
Michael Dell
Image
The speed of the Internet provides a fundamentally different perspective on how business relationships occur ... The approach relies on collaboration, not on competition ... on sharing information, and understanding what we as businesses do best.
Michael Dell
Image
I had to give it a full go and see what happened.
Michael Dell