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If we have 99% [market] share of Ford Company, the question to us is 'How do we improve the customer satisfaction in order to get that additional 1% share?

Michael Dell

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Michael Dell
Age: 59
Born: 1965
Born: February 23
Businessman
Computer Scientist
Entrepreneur
Financier
Houston
Texas
Michael Saul Dell
Order
Customer
Improve
Customers
Satisfaction
Market
Question
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Company
Ford

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Anything that can be measured can be improved
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If you don't have jobs, it's hard to have other things like health and education.
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You don't have to be a genius or a visionary or even a college graduate to be successful. You just need a framework and a dream.
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The speed of the Internet provides a fundamentally different perspective on how business relationships occur ... The approach relies on collaboration, not on competition ... on sharing information, and understanding what we as businesses do best.
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By questioning all the aspects of our business, we continuously inject improvement and innovation into our culture.
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Don’t be afraid to fail. Get out there and experiment and learn and fail and get a rate based on the experiences you have. Go for it and when you go for it you’ll learn what you’re capable of, what the potential is, where the opportunities are, but you can’t be afraid to fail because that’s when you learn.
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I believe that you have to understand the economics of a business before you have a strategy, and you have to understand your strategy before you have a structure. If you get these in the wrong order, you will probably fail.
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From the time I was 7, when I purchased my first calculator, I was fascinated by the idea of a machine that could compute things.
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