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If we have 99% [market] share of Ford Company, the question to us is 'How do we improve the customer satisfaction in order to get that additional 1% share?
Michael Dell
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Michael Dell
Age: 59
Born: 1965
Born: February 23
Businessman
Computer Scientist
Entrepreneur
Financier
Houston
Texas
Michael Saul Dell
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Ford
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Improve
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More quotes by Michael Dell
It's through curiosity and looking at opportunities in new ways that we've always mapped our path at Dell. There's always an opportunity to make a difference.
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Whether you've found your calling, or if you're still searching, passion should be the fire that drives your life's work.
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The idea of being all things to all people is a thing of the past.
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I'm a big believer in online communities and in user-generated content.
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There's always an opportunity to make a difference
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One of the things was to create a kind of amnesty environment.
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If you want to sustain excellence over a long time, you'd better come up with a system that works well. Anyone can sprint for a little while, but you can't sprint for forty years.
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You don't have to be a genius or a visionary or even a college graduate to be successful. You just need a framework and a dream.
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Don't spend so much time trying to choose the perfect opportunity, that you miss the right opportunity.
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I believe that you have to understand the economics of a business before you have a strategy, and you have to understand your strategy before you have a structure. If you get these in the wrong order, you will probably fail.
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I had to give it a full go and see what happened.
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People ask me all the time, 'How can I become a successful entrepreneur?' And I have to be honest: It's one of my least favorite questions, because if you're waiting for someone else's advice to become an entrepreneur, chances are you're not one.
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I have no doubt that in the future, wearable devices like Fitbit will know my blood pressure, hydration levels and blood sugar levels as well. All of this data has the potential to transform modern medicine and create a whole new era of personalized care.
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The speed of the Internet provides a fundamentally different perspective on how business relationships occur ... The approach relies on collaboration, not on competition ... on sharing information, and understanding what we as businesses do best.
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From the time I was 7, when I purchased my first calculator, I was fascinated by the idea of a machine that could compute things.
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Anything that can be measured can be improved
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Collaboration equals innovation.
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If you don't have jobs, it's hard to have other things like health and education.
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Americans are known for their strength, fortitude, and generosity in times of need. We encourage people in the U.S. and everywhere to give with their hearts, reach out to these victims, and donate what they can to the relief efforts.
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We've found that customers are very open. They'll tell you what's going on, what's working and what's not. They're looking for help.
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