Quote

If we have 99% [market] share of Ford Company, the question to us is 'How do we improve the customer satisfaction in order to get that additional 1% share?

Michael Dell

Change background

T
T
T

Change font

TAGS & TOPICS

Michael Dell
Age: 59
Born: 1965
Born: February 23
Businessman
Computer Scientist
Entrepreneur
Financier
Houston
Texas
Michael Saul Dell
Satisfaction
Market
Question
Share
Additional
Company
Ford
Order
Customer
Improve
Customers

More quotes by Michael Dell

Image
You just have to change. To be successful, what you have to do is have an acceptance of risk and you have to be pretty explicit about that, because if you don’t accept risk, you don’t get any innovation. And that means part of risk is you have to accept failure because not everything works.
Michael Dell
Image
Don’t be afraid to fail. Get out there and experiment and learn and fail and get a rate based on the experiences you have. Go for it and when you go for it you’ll learn what you’re capable of, what the potential is, where the opportunities are, but you can’t be afraid to fail because that’s when you learn.
Michael Dell
Image
There is no better catalyst to success than curiosity.
Michael Dell
Image
You don't have to be a genius or a visionary or even a college graduate to be successful. You just need a framework and a dream.
Michael Dell
Image
There's always an opportunity to make a difference
Michael Dell
Image
People ask me all the time, 'How can I become a successful entrepreneur?' And I have to be honest: It's one of my least favorite questions, because if you're waiting for someone else's advice to become an entrepreneur, chances are you're not one.
Michael Dell
Image
Americans are known for their strength, fortitude, and generosity in times of need. We encourage people in the U.S. and everywhere to give with their hearts, reach out to these victims, and donate what they can to the relief efforts.
Michael Dell
Image
If you don't have jobs, it's hard to have other things like health and education.
Michael Dell
Image
I have no doubt that in the future, wearable devices like Fitbit will know my blood pressure, hydration levels and blood sugar levels as well. All of this data has the potential to transform modern medicine and create a whole new era of personalized care.
Michael Dell
Image
Recognize that there will be failures, and acknowledge that there will be obstacles. But you will learn from your mistakes and the mistakes of others, for there is very little learning in success.
Michael Dell
Image
If you want to sustain excellence over a long time, you'd better come up with a system that works well. Anyone can sprint for a little while, but you can't sprint for forty years.
Michael Dell
Image
One of the things I benefited from when I started this business was that I didn't know anything. I was just instinct with no preconceived notions. This enabled me to learn and change quickly without having to worry about maintaining any kind of status quo, like some of my bigger competitors.
Michael Dell
Image
There are a lot of things that go into creating success. I don't like to do just the things I like to do. I like to do things that cause the company to succeed. I don't spend a lot of time doing my favorite activities.
Michael Dell
Image
I'm a big believer in online communities and in user-generated content.
Michael Dell
Image
The speed of the Internet provides a fundamentally different perspective on how business relationships occur ... The approach relies on collaboration, not on competition ... on sharing information, and understanding what we as businesses do best.
Michael Dell
Image
By questioning all the aspects of our business, we continuously inject improvement and innovation into our culture.
Michael Dell
Image
It's through curiosity and looking at opportunities in new ways that we've always mapped our path at Dell. There's always an opportunity to make a difference.
Michael Dell
Image
Anything that can be measured can be improved
Michael Dell
Image
Don't spend so much time trying to choose the perfect opportunity, that you miss the right opportunity.
Michael Dell
Image
The idea of being all things to all people is a thing of the past.
Michael Dell