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One of the things was to create a kind of amnesty environment.
Michael Dell
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Michael Dell
Age: 59
Born: 1965
Born: February 23
Businessman
Computer Scientist
Entrepreneur
Financier
Houston
Texas
Michael Saul Dell
Amnesty
Environment
Create
Kind
Things
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Collaboration equals innovation.
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If you don't have jobs, it's hard to have other things like health and education.
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There is no better catalyst to success than curiosity.
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We've found that customers are very open. They'll tell you what's going on, what's working and what's not. They're looking for help.
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You just have to change. To be successful, what you have to do is have an acceptance of risk and you have to be pretty explicit about that, because if you don’t accept risk, you don’t get any innovation. And that means part of risk is you have to accept failure because not everything works.
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Americans are known for their strength, fortitude, and generosity in times of need. We encourage people in the U.S. and everywhere to give with their hearts, reach out to these victims, and donate what they can to the relief efforts.
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One of the things I benefited from when I started this business was that I didn't know anything. I was just instinct with no preconceived notions. This enabled me to learn and change quickly without having to worry about maintaining any kind of status quo, like some of my bigger competitors.
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There's always an opportunity to make a difference
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I'm a big believer in online communities and in user-generated content.
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We were always focused on our profit and loss statement. But cash flow was not a regularly discussed topic. It was as if we were driving along, watching only the speedometer, when in fact we were running out of gas.
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If you want to sustain excellence over a long time, you'd better come up with a system that works well. Anyone can sprint for a little while, but you can't sprint for forty years.
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It had always made sense to me to build a business based on what people really wanted, rather than guess what we thought they might want.
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