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One of the things was to create a kind of amnesty environment.
Michael Dell
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Michael Dell
Age: 59
Born: 1965
Born: February 23
Businessman
Computer Scientist
Entrepreneur
Financier
Houston
Texas
Michael Saul Dell
Amnesty
Environment
Create
Kind
Things
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From the time I was 7, when I purchased my first calculator, I was fascinated by the idea of a machine that could compute things.
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If we have 99% [market] share of Ford Company, the question to us is 'How do we improve the customer satisfaction in order to get that additional 1% share?
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I believe that you have to understand the economics of a business before you have a strategy, and you have to understand your strategy before you have a structure. If you get these in the wrong order, you will probably fail.
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It had always made sense to me to build a business based on what people really wanted, rather than guess what we thought they might want.
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I'm pretty active anyway, but I'm also competitive.I used my Fitbit as an example of the innate power of data to turn information into insights and actions.
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The idea of being all things to all people is a thing of the past.
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We've found that customers are very open. They'll tell you what's going on, what's working and what's not. They're looking for help.
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Don’t be afraid to fail. Get out there and experiment and learn and fail and get a rate based on the experiences you have. Go for it and when you go for it you’ll learn what you’re capable of, what the potential is, where the opportunities are, but you can’t be afraid to fail because that’s when you learn.
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Recognize that there will be failures, and acknowledge that there will be obstacles. But you will learn from your mistakes and the mistakes of others, for there is very little learning in success.
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The speed of the Internet provides a fundamentally different perspective on how business relationships occur ... The approach relies on collaboration, not on competition ... on sharing information, and understanding what we as businesses do best.
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Don't spend so much time trying to choose the perfect opportunity, that you miss the right opportunity.
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It's through curiosity and looking at opportunities in new ways that we've always mapped our path at Dell. There's always an opportunity to make a difference.
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There is no better catalyst to success than curiosity.
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I'm a big believer in online communities and in user-generated content.
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