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We've found that customers are very open. They'll tell you what's going on, what's working and what's not. They're looking for help.

Michael Dell

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Michael Dell
Age: 59
Born: 1965
Born: February 23
Businessman
Computer Scientist
Entrepreneur
Financier
Houston
Texas
Michael Saul Dell
Found
Going
Customers
Open
Looking
Working
Help
Helping
Tell

More quotes by Michael Dell

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There's always an opportunity to make a difference
Michael Dell
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From the time I was 7, when I purchased my first calculator, I was fascinated by the idea of a machine that could compute things.
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It's through curiosity and looking at opportunities in new ways that we've always mapped our path at Dell. There's always an opportunity to make a difference.
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People ask me all the time, 'How can I become a successful entrepreneur?' And I have to be honest: It's one of my least favorite questions, because if you're waiting for someone else's advice to become an entrepreneur, chances are you're not one.
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There are a lot of things that go into creating success. I don't like to do just the things I like to do. I like to do things that cause the company to succeed. I don't spend a lot of time doing my favorite activities.
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If you don't have jobs, it's hard to have other things like health and education.
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I believe that you have to understand the economics of a business before you have a strategy, and you have to understand your strategy before you have a structure. If you get these in the wrong order, you will probably fail.
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Don't spend so much time trying to choose the perfect opportunity, that you miss the right opportunity.
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Recognize that there will be failures, and acknowledge that there will be obstacles. But you will learn from your mistakes and the mistakes of others, for there is very little learning in success.
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If we have 99% [market] share of Ford Company, the question to us is 'How do we improve the customer satisfaction in order to get that additional 1% share?
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You don't have to be a genius or a visionary or even a college graduate to be successful. You just need a framework and a dream.
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I'm pretty active anyway, but I'm also competitive.I used my Fitbit as an example of the innate power of data to turn information into insights and actions.
Michael Dell
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One of the things I benefited from when I started this business was that I didn't know anything. I was just instinct with no preconceived notions. This enabled me to learn and change quickly without having to worry about maintaining any kind of status quo, like some of my bigger competitors.
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By questioning all the aspects of our business, we continuously inject improvement and innovation into our culture.
Michael Dell
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It had always made sense to me to build a business based on what people really wanted, rather than guess what we thought they might want.
Michael Dell
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The idea of being all things to all people is a thing of the past.
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Anything that can be measured can be improved
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Americans are known for their strength, fortitude, and generosity in times of need. We encourage people in the U.S. and everywhere to give with their hearts, reach out to these victims, and donate what they can to the relief efforts.
Michael Dell
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If you want to sustain excellence over a long time, you'd better come up with a system that works well. Anyone can sprint for a little while, but you can't sprint for forty years.
Michael Dell
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I have no doubt that in the future, wearable devices like Fitbit will know my blood pressure, hydration levels and blood sugar levels as well. All of this data has the potential to transform modern medicine and create a whole new era of personalized care.
Michael Dell