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There's always an opportunity to make a difference
Michael Dell
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Michael Dell
Age: 59
Born: 1965
Born: February 23
Businessman
Computer Scientist
Entrepreneur
Financier
Houston
Texas
Michael Saul Dell
Opportunity
Make
Always
Difference
Differences
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I always knew I wanted to run a business someday.
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I have no doubt that in the future, wearable devices like Fitbit will know my blood pressure, hydration levels and blood sugar levels as well. All of this data has the potential to transform modern medicine and create a whole new era of personalized care.
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There are a lot of things that go into creating success. I don't like to do just the things I like to do. I like to do things that cause the company to succeed. I don't spend a lot of time doing my favorite activities.
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If we have 99% [market] share of Ford Company, the question to us is 'How do we improve the customer satisfaction in order to get that additional 1% share?
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Anything that can be measured can be improved
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It's through curiosity and looking at opportunities in new ways that we've always mapped our path at Dell. There's always an opportunity to make a difference.
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By questioning all the aspects of our business, we continuously inject improvement and innovation into our culture.
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I'm a big believer in online communities and in user-generated content.
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I believe that you have to understand the economics of a business before you have a strategy, and you have to understand your strategy before you have a structure. If you get these in the wrong order, you will probably fail.
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Americans are known for their strength, fortitude, and generosity in times of need. We encourage people in the U.S. and everywhere to give with their hearts, reach out to these victims, and donate what they can to the relief efforts.
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You don't have to be a genius or a visionary or even a college graduate to be successful. You just need a framework and a dream.
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We were always focused on our profit and loss statement. But cash flow was not a regularly discussed topic. It was as if we were driving along, watching only the speedometer, when in fact we were running out of gas.
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I had to give it a full go and see what happened.
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Don't spend so much time trying to choose the perfect opportunity, that you miss the right opportunity.
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Collaboration equals innovation.
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I'm pretty active anyway, but I'm also competitive.I used my Fitbit as an example of the innate power of data to turn information into insights and actions.
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There is no better catalyst to success than curiosity.
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It had always made sense to me to build a business based on what people really wanted, rather than guess what we thought they might want.
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We've found that customers are very open. They'll tell you what's going on, what's working and what's not. They're looking for help.
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