Quote

An order then should always be given not as a personal matter, not because the man giving it wants the thing done, but because it is the demand of the situation. And an order of this kind carries weight because it is the demand of the situation.

Mary Parker Follett

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Mary Parker Follett
Age: 65 †
Born: 1868
Born: September 3
Died: 1933
Died: December 18
Businessperson
Philosopher
Political Scientist
Social Worker
Sociologist
Writer
Quincy
Massachusetts
Mary Parker
Giving
Leadership
Thing
Personal
Kind
Wants
Always
Situation
Carries
Men
Given
Carrie
Order
Management
Matter
Weight
Done
Demand

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Idealism and realism meet in the actual.
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Fear of difference is fear of life itself.
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Management is the art of getting things done through people.
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In crowds we have unison, in groups harmony. We want the single voice but not the single note that is the secret of the group.
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Most people are not for or against anything the first object of getting people together is to make them respond somehow, to overcome inertia.
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It is of equal importance with the discovery of facts to know what to do with them.
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... orders come from the work, not work from the orders.
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All polishing is done by friction.
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The foreman today does not merely deal with trouble, he forestalls trouble. In fact, we don't think much of a foreman who is always dealing with trouble we feel that if he is doing his job properly, there won't be so much trouble.
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That is always our problem, not how to get control of people, but how all together we can get control of a situation.
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Law should seek far more than mere reconciliation it should be one of the great creative forces of our social life.
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the best leaders try to train their followers themselves to become leaders. ... they wish to be leaders of leaders.
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Conflict is resolved not through compromise, but through invention.
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Power-over is resorted to time without number because people will not wait for the slower process of education.
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Concepts can never be presented to me merely, they must be knitted into the structure of my being, and this can only be done through my own activity.
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It is possible to conceive conflict as not necessarily a wasteful outbreak of incompatibilities, but a normal process by which socially valuable differences register themselves for the enrichment of all concerned.
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There is no such thing as vicarious experience.
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Democracy is self-creating coherence.
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While leadership depends on depth of conviction and the power coming therefrom, there must also be the ability to share that conviction with others.
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The best leader does not ask people to serve him, but the common end. The best leader has not followers, but men and women working with him.
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