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If people just asked: Here are the needs of both sides, here are the resources. What can be done to meet these needs? the conflict would be easy to resolve.

Marshall B. Rosenberg

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Marshall B. Rosenberg
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Whether I praise or criticize someone's action, I imply that I am their judge, that I'm engaged in rating them or what they have done.
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If we ask two questions, we will see that punishment never works. First: What do we want the other person to do? Second: What do we want the other person's reasons to be for doing as we request?
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The number one rule of our training is empathy before education.
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We are compassionate with ourselves when we are able to embrace all parts of ourselves and recognize the needs and values expressed by each part.
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Teacher, school administrators and parents will come away from Life-Enriching Education with skills in language, communication, and ways of structuring the learning environment that support the development of autonomy and interdependence in the classroom.
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Getting in touch with unmet needs is important to the healing process.
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We want to take action out of the desire to contribute to life rather than out of fear, guilt, shame, or obligation.
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Everything we do is in service of our needs. When this one concept is applied to our view of others, we'll see that we have no real enemies, that what others do to us is the best possible thing they know to do to get their needs met.
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With every choice you make, be conscious of what need it serves.
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Staying with empathy we allow speakers to touch deeper levels of themselves.
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What bores the listener bores the speaker too.
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By maintaining our attention on what's going on within others, we offer them a chance to fully explore and express their interior selves. We would stem this flow if we were to shift attention too quickly either to their request or to our own desire to express ourselves.
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I try never to hear what another person thinks of me. I enjoy life a lot more when I spend as little time as possible hearing or thinking about what other people think about me. I go to the needs behind the thoughts. Then I'm in a different world.
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The first step in healing is to put the focus on what's alive now, not what happened in the past.
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All people ever say is: THANK YOU (a celebration of life) and PLEASE (an opportunity to make life more wonderful).
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