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Remember that whatever anyone does, it is an effort to meet a need.
Marshall B. Rosenberg
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Marshall B. Rosenberg
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More quotes by Marshall B. Rosenberg
We want people to change because they see better ways of meeting their needs at less cost, not because of fear that we're going to punish them, or 'guilt' them if they don't. This applies to ourselves as well.
Marshall B. Rosenberg
When we are angry, killing people is too superficial.
Marshall B. Rosenberg
I believe that the most joyful and intrinsic motivation human beings have for taking any action is the desire to meet our needs and the needs of others.
Marshall B. Rosenberg
Everything we do is in service of our needs. When this one concept is applied to our view of others, we'll see that we have no real enemies, that what others do to us is the best possible thing they know to do to get their needs met.
Marshall B. Rosenberg
Needs are the expression of life through us.
Marshall B. Rosenberg
Two things distinguish nonviolent actions from violent actions. First, you don't see an enemy and second, your intention is not to make the other side suffer.
Marshall B. Rosenberg
The first step in healing is to put the focus on what's alive now, not what happened in the past.
Marshall B. Rosenberg
NVC is founded on language and communication skills that strengthen our ability to remain human, even under trying conditions.
Marshall B. Rosenberg
Expressing our vulnerability can help resolve conflicts.
Marshall B. Rosenberg
Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
Marshall B. Rosenberg
NVC requires us to be continually conscious of the beauty within ourselves and other people.
Marshall B. Rosenberg
If people just asked: Here are the needs of both sides, here are the resources. What can be done to meet these needs? the conflict would be easy to resolve.
Marshall B. Rosenberg
With every choice you make, be conscious of what need it serves.
Marshall B. Rosenberg
Upset? Ask yourself what this person does that is a trigger for judging them?
Marshall B. Rosenberg
In a Giraffe institution, the head nurse job would be to serve the nurses, not to control them. Teachers are there to serve the students, not control them.
Marshall B. Rosenberg
Empathizing with someone's 'no' protects us from taking it personally.
Marshall B. Rosenberg
In our culture, most of us have been trained to ignore our own wants and to discount our needs.
Marshall B. Rosenberg
Time and again, people transcend the paralyzing effects of psychological pain when they have sufficient contact with someone who can hear them empathically.
Marshall B. Rosenberg
When we focus on clarifying what is being observed, felt, and needed rather than on diagnosing and judging, we discover the depth of our own compassion.
Marshall B. Rosenberg
Four D's of Disconnection: 1. Diagnosis (judgment, analysis, criticism, comparison) 2. Denial of Responsibility 3. Demand 4. 'Deserve' oriented language.
Marshall B. Rosenberg