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Never hear what a jackal-speaking person thinks, especially what they think about you.

Marshall B. Rosenberg

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Marshall B. Rosenberg
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More quotes by Marshall B. Rosenberg

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Punishment also includes judgmental labeling and the withholding of privileges.
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When we are angry, killing people is too superficial.
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I never have to worry about another person's response, only how I react to what they say.
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Imagine connecting with the human spirit in each person in any situation at any time. Imagine interacting with others in a way that allows everyone's need to be equally valued. Imagine creating organizations and life-serving systems responsive to our needs and the needs of our environment.
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We want people to change because they see better ways of meeting their needs at less cost, not because of fear that we're going to punish them, or 'guilt' them if they don't. This applies to ourselves as well.
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Interpretations, criticisms, diagnoses, and judgments of others are actually alienated expressions of our unmet needs.
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The most dangerous of all behaviors may consist of doing things 'because we're supposed to.
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The objective of Nonviolent Communication is not to change people and their behavior in order to get our way: it is to establish relationships based on honesty and empathy, which will eventually fulfill everyone's needs.
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When I am angry I have a judgment and an unmet need.
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Getting in touch with unmet needs is important to the healing process.
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In NVC, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests.
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The only time a message (label) can scare us is if we think there is such a thing, and that such a thing is a disgrace.
Marshall B. Rosenberg
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NVC suggests behind every action, however ineffective, tragic, violent, or abhorrent to us, is an attempt to meet a need.
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Instead of playing the game Making Life Wonderful, we often play the game called Who's Right. Do you know that game? It's a game where everybody loses.
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We want to take action out of the desire to contribute to life rather than out of fear, guilt, shame, or obligation.
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Understanding the other persons' needs does not mean you have to give up on your own needs.
Marshall B. Rosenberg
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Empathy: Emptying our mind and listening with our whole being
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In a Giraffe institution, the head nurse job would be to serve the nurses, not to control them. Teachers are there to serve the students, not control them.
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The number one reason that we don't get our needs met, we don't express them. We express judgments. If we do express needs, the number two reasons we don't our needs met, we don't make clear requests.
Marshall B. Rosenberg
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All people ever say is: THANK YOU (a celebration of life) and PLEASE (an opportunity to make life more wonderful).
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