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Never connect yourself with the other person's pain. Just hear their need. Leave yourself out of the other person's feelings and needs.
Marshall B. Rosenberg
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Marshall B. Rosenberg
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More quotes by Marshall B. Rosenberg
Everything we do is in service of our needs. When this one concept is applied to our view of others, we'll see that we have no real enemies, that what others do to us is the best possible thing they know to do to get their needs met.
Marshall B. Rosenberg
We need empathy to give empathy. When we sense ourselves being defensive or unable to empathize, we need to (a) stop, breathe, give ourselves empathy, (b) scream nonviolently, or (c) take time out.
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When we listen for feelings and needs - we can see that people who seem like monsters are simply human beings whose language and behavior sometimes keep us from seeing their humanness.
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When people hear needs, it provokes compassion. When people hear diagnoses, it provokes defensiveness and attack.
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We recognize that real educational reform is essential if today's and tomorrow's children are to live in a more peaceful, just, and sustainable world.
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Anger can be a wonderful wake up call to help you understand what you need and what you value.
Marshall B. Rosenberg
Our goal is to create a quality of empathic connection that allows everyone's needs to be met.
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Whether I praise or criticize someone's action, I imply that I am their judge, that I'm engaged in rating them or what they have done.
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The objective of Nonviolent Communication is not to change people and their behavior in order to get our way: it is to establish relationships based on honesty and empathy, which will eventually fulfill everyone's needs.
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With every choice you make, be conscious of what need it serves.
Marshall B. Rosenberg
Get very clear about the kind of world we would like and then start living that way.
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If you are a jackal, you will try to reassure. Jackals try to fix people in pain. They can't stand pain, but make matters worse by trying to get rid of it. Put on giraffe ears. Try to hear what they are feeling and needing.
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Anger is a signal that you're distracted by judgmental or punitive thinking, and that some precious need of yours is being ignored.
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As soon as you say, are you feeling X because I ... Then the Jackal starts to salivate because he can educate the person that he's the cause of his pain.
Marshall B. Rosenberg
Expressing our vulnerability can help resolve conflicts.
Marshall B. Rosenberg
Fix-it jackals can't wait to fix it, because they don't know how to enjoy pain. And until you learn how to enjoy pain, you can't enjoy intimacy.
Marshall B. Rosenberg
NVC is founded on language and communication skills that strengthen our ability to remain human, even under trying conditions.
Marshall B. Rosenberg
I have tried to integrate the spirituality into the training in a way that meets my need not to destroy the beauty of it through abstract philosophizing.
Marshall B. Rosenberg
The first step in healing is to put the focus on what's alive now, not what happened in the past.
Marshall B. Rosenberg
When you need empathy, you cannot give empathy.
Marshall B. Rosenberg