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Instead of playing the game Making Life Wonderful, we often play the game called Who's Right. Do you know that game? It's a game where everybody loses.
Marshall B. Rosenberg
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Marshall B. Rosenberg
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We use NVC to evaluate ourselves in ways that engender growth rather than self-hatred.
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What others do may be the stimulus of our feelings, but never the cause.
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Learning is too precious to be motivated by coercive tactics.
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The punitive use of force tends to generate hostility and to reinforce resistance to the very behavior we are seeking.
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Once you have access to key people in an organization, if you go into a meeting with enemy images of those people - then you are not going to connect.
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I believe that the most joyful and intrinsic motivation human beings have for taking any action is the desire to meet our needs and the needs of others.
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We are responsible for what we hear other people say and for how we act.
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If we want to make meetings productive, we need to keep track of those whose requests are on the table.
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Use anger as a wake-up call to unmet needs.
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We need empathy to give empathy. When we sense ourselves being defensive or unable to empathize, we need to (a) stop, breathe, give ourselves empathy, (b) scream nonviolently, or (c) take time out.
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Avoid 'shoulding' on others and yourself!
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Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
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We can never make anyone do anything against their will without enormous consequences.
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