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I never have to worry about another person's response, only how I react to what they say.
Marshall B. Rosenberg
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Marshall B. Rosenberg
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More quotes by Marshall B. Rosenberg
When you need empathy, you cannot give empathy.
Marshall B. Rosenberg
Empathy lies in our ability to be present without opinion.
Marshall B. Rosenberg
Imagine connecting with the human spirit in each person in any situation at any time. Imagine interacting with others in a way that allows everyone's need to be equally valued. Imagine creating organizations and life-serving systems responsive to our needs and the needs of our environment.
Marshall B. Rosenberg
Anger is a signal that you're distracted by judgmental or punitive thinking, and that some precious need of yours is being ignored.
Marshall B. Rosenberg
When we express our needs indirectly through the use of evaluations, interpretations, and images, others are likely to hear criticism. When people hear anything that sounds like criticism, they tend to invest their energy in self-defense or counterattack. It's important that when we address somebody that we're clear what we want back.
Marshall B. Rosenberg
The only time a message (label) can scare us is if we think there is such a thing, and that such a thing is a disgrace.
Marshall B. Rosenberg
Punishment also includes judgmental labeling and the withholding of privileges.
Marshall B. Rosenberg
We give empathy to others for our own benefit.
Marshall B. Rosenberg
My ultimate goal is to spend as many of my moments in life as I can in that world that the poet Rumi talks about, 'a place beyond rightness and wrongness.
Marshall B. Rosenberg
Blaming and punishing others are superficial expressions of anger.
Marshall B. Rosenberg
We need empathy to give empathy.
Marshall B. Rosenberg
It's never what people do that makes us angry it's what we tell ourselves about what they did.
Marshall B. Rosenberg
Four D's of Disconnection: 1. Diagnosis (judgment, analysis, criticism, comparison) 2. Denial of Responsibility 3. Demand 4. 'Deserve' oriented language.
Marshall B. Rosenberg
With empathy, I'm fully with them, not full of them — that's sympathy.
Marshall B. Rosenberg
In NVC, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests.
Marshall B. Rosenberg
Criticism, analysis, and insults are tragic expressions of unmet needs.
Marshall B. Rosenberg
Self-empathy in NVC means checking in with your own feelings and needs.
Marshall B. Rosenberg
When people hear needs, it provokes compassion. When people hear diagnoses, it provokes defensiveness and attack.
Marshall B. Rosenberg
When we are in contact with our feelings and needs, we humans no longer make good slaves and underlings.
Marshall B. Rosenberg
We want people to change because they see better ways of meeting their needs at less cost, not because of fear that we're going to punish them, or 'guilt' them if they don't. This applies to ourselves as well.
Marshall B. Rosenberg