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Don't get addicted to your requests. Your objective is needs, not requests. Because then it becomes a demand.
Marshall B. Rosenberg
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Marshall B. Rosenberg
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More quotes by Marshall B. Rosenberg
Empathy: Emptying our mind and listening with our whole being
Marshall B. Rosenberg
Every criticism, judgment, diagnosis, and expression of anger is the tragic expression of an unmet need.
Marshall B. Rosenberg
When people hear needs, it provokes compassion. When people hear diagnoses, it provokes defensiveness and attack.
Marshall B. Rosenberg
In a Giraffe institution, the head nurse job would be to serve the nurses, not to control them. Teachers are there to serve the students, not control them.
Marshall B. Rosenberg
Life-Enriching Education: an education that prepares children to learn throughout their lives, relate well to others, and themselves, be creative, flexible, and venturesome, and have empathy not only for their immediate kin but for all of humankind.
Marshall B. Rosenberg
I wouldn't expect someone who's been injured to hear my side until they felt that I had fully understood the depth of their pain.
Marshall B. Rosenberg
Get very clear about the kind of world we would like and then start living that way.
Marshall B. Rosenberg
With empathy we don't direct, we follow. Don't just do something, be there.
Marshall B. Rosenberg
Time and again, people transcend the paralyzing effects of psychological pain when they have sufficient contact with someone who can hear them empathically.
Marshall B. Rosenberg
We want people to change because they see better ways of meeting their needs at less cost, not because of fear that we're going to punish them, or 'guilt' them if they don't. This applies to ourselves as well.
Marshall B. Rosenberg
The punitive use of force tends to generate hostility and to reinforce resistance to the very behavior we are seeking.
Marshall B. Rosenberg
Interpretations, criticisms, diagnoses, and judgments of others are actually alienated expressions of our unmet needs.
Marshall B. Rosenberg
Criticism, analysis, and insults are tragic expressions of unmet needs.
Marshall B. Rosenberg
NVC self-forgiveness: connecting with the need we were trying to meet when we took the action that we now regret.
Marshall B. Rosenberg
The objective of Nonviolent Communication is not to change people and their behavior in order to get our way: it is to establish relationships based on honesty and empathy, which will eventually fulfill everyone's needs.
Marshall B. Rosenberg
How I choose to look at any situation will greatly affect whether I have the power to change it or make matters worse.
Marshall B. Rosenberg
People have been trained to criticize, insult, and otherwise communicate in ways that create distance among people.
Marshall B. Rosenberg
Every moment each human being is doing the best we know at that moment to meet our needs. We never do anything that is not in the service of a need, there is no conflict on our planet at the level of needs. We all have the same needs. The problem is in strategies for meeting the needs.
Marshall B. Rosenberg
We are responsible for what we hear other people say and for how we act.
Marshall B. Rosenberg
The only time a message (label) can scare us is if we think there is such a thing, and that such a thing is a disgrace.
Marshall B. Rosenberg