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You'll find people less threatening if you hear what they're needing rather than what they're thinking about you.

Marshall B. Rosenberg

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Marshall B. Rosenberg
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More quotes by Marshall B. Rosenberg

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With every choice you make, be conscious of what need it serves.
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Don't hate the circumstance, you may miss the blessing
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I wouldn't expect someone who's been injured to hear my side until they felt that I had fully understood the depth of their pain.
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When people hear needs, it provokes compassion. When people hear diagnoses, it provokes defensiveness and attack.
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Anger can be a wonderful wake up call to help you understand what you need and what you value.
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When we focus on clarifying what is being observed, felt, and needed rather than on diagnosing and judging, we discover the depth of our own compassion.
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People have been trained to criticize, insult, and otherwise communicate in ways that create distance among people.
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Violence comes from the belief that other people cause our pain and therefore deserve punishment.
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We're not taught to think in terms of needs. We don't make nice dead people when we're in touch with needs. Domination structures cannot maintain themselves when citizens are educated to be alive.
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A need is life seeking expression within us.
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We recognize that real educational reform is essential if today's and tomorrow's children are to live in a more peaceful, just, and sustainable world.
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My anger tells me firstly that there's a need of mine that's not getting met.
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Every criticism, judgment, diagnosis, and expression of anger is the tragic expression of an unmet need.
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What bores the listener bores the speaker too.
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When we listen for feelings and needs - we can see that people who seem like monsters are simply human beings whose language and behavior sometimes keep us from seeing their humanness.
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We need empathy to give empathy.
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Enemy images are the main reason conflicts don't get resolved.
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As long as I think I 'should' do it, I'll resist it, even if I want very much to do it.
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Imagine connecting with the human spirit in each person in any situation at any time. Imagine interacting with others in a way that allows everyone's need to be equally valued. Imagine creating organizations and life-serving systems responsive to our needs and the needs of our environment.
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I never have to worry about another person's response, only how I react to what they say.
Marshall B. Rosenberg