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Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.

Marshall B. Rosenberg

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Marshall B. Rosenberg
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Teacher, school administrators and parents will come away from Life-Enriching Education with skills in language, communication, and ways of structuring the learning environment that support the development of autonomy and interdependence in the classroom.
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By maintaining our attention on what's going on within others, we offer them a chance to fully explore and express their interior selves. We would stem this flow if we were to shift attention too quickly either to their request or to our own desire to express ourselves.
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Fear of corporal punishment obscures children's awareness of the compassion underlying the parent's demands.
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I believe that the most joyful and intrinsic motivation human beings have for taking any action is the desire to meet our needs and the needs of others.
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We are designed for Giving
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As soon as you say, are you feeling X because I ... Then the Jackal starts to salivate because he can educate the person that he's the cause of his pain.
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Fix-it jackals can't wait to fix it, because they don't know how to enjoy pain. And until you learn how to enjoy pain, you can't enjoy intimacy.
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Plans to exact retribution are never going to make us safer.
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We only feel dehumanized when we get trapped in the derogatory images of other people or thoughts of wrongness about ourselves.
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My ultimate goal is to spend as many of my moments in life as I can in that world that the poet Rumi talks about, 'a place beyond rightness and wrongness.
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Everything we do is in service of our needs. When this one concept is applied to our view of others, we'll see that we have no real enemies, that what others do to us is the best possible thing they know to do to get their needs met.
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When people hear needs, it provokes compassion. When people hear diagnoses, it provokes defensiveness and attack.
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Empathy: Emptying our mind and listening with our whole being
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Regardless of our many differences, we all have the same needs. What differs is the strategy for fulfilling these needs.
Marshall B. Rosenberg
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Never hear what a jackal-speaking person thinks, especially what they think about you.
Marshall B. Rosenberg
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My anger tells me firstly that there's a need of mine that's not getting met.
Marshall B. Rosenberg
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We are dangerous when we are not conscious of our responsibility for how we behave, think, and feel.
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To be able to hear our own feelings and needs and to empathize with them can free us from depression.
Marshall B. Rosenberg
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I don't think you can have an authentic connection when one person is diagnosing the other.
Marshall B. Rosenberg
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When I am angry I have a judgment and an unmet need.
Marshall B. Rosenberg