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Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.

Marshall B. Rosenberg

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Marshall B. Rosenberg
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More quotes by Marshall B. Rosenberg

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Use anger as a wake-up call to unmet needs.
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When we are angry, killing people is too superficial.
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Also, think about your intentionality - are you getting lost in the method? or coming from the intentionality, the purpose? You don't want to do the mechanics without the consciousness.
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In NVC, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests.
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To be able to hear our own feelings and needs and to empathize with them can free us from depression.
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Imagine connecting with the human spirit in each person in any situation at any time. Imagine interacting with others in a way that allows everyone's need to be equally valued. Imagine creating organizations and life-serving systems responsive to our needs and the needs of our environment.
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We are dangerous when we are not conscious of our responsibility for how we behave, think, and feel.
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Never hear what a jackal-speaking person thinks, especially what they think about you.
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I wouldn't expect someone who's been injured to hear my side until they felt that I had fully understood the depth of their pain.
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Self-empathy in NVC means checking in with your own feelings and needs.
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The punitive use of force tends to generate hostility and to reinforce resistance to the very behavior we are seeking.
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When we listen for feelings and needs - we can see that people who seem like monsters are simply human beings whose language and behavior sometimes keep us from seeing their humanness.
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Instead of playing the game Making Life Wonderful, we often play the game called Who's Right. Do you know that game? It's a game where everybody loses.
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With empathy, I'm fully with them, not full of them — that's sympathy.
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All violence is the result of people tricking themselves into believing that their pain derives from other people and that consequently those people deserve to be punished.
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Every moment each human being is doing the best we know at that moment to meet our needs. We never do anything that is not in the service of a need, there is no conflict on our planet at the level of needs. We all have the same needs. The problem is in strategies for meeting the needs.
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Empathy: Emptying our mind and listening with our whole being
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Everything we do is in service of our needs. When this one concept is applied to our view of others, we'll see that we have no real enemies, that what others do to us is the best possible thing they know to do to get their needs met.
Marshall B. Rosenberg
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Fix-it jackals can't wait to fix it, because they don't know how to enjoy pain. And until you learn how to enjoy pain, you can't enjoy intimacy.
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We use NVC to evaluate ourselves in ways that engender growth rather than self-hatred.
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