Quote

Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.

Marshall B. Rosenberg

Change background

T
T
T

Change font

TAGS & TOPICS

Marshall B. Rosenberg
Communicate
Telling
Catastrophic
Communication
Labeling
Almost
Reduces
Wrong
Diagnosis
Going
Greatly
Way
Probability
People
Zero

More quotes by Marshall B. Rosenberg

Image
Time and again, people transcend the paralyzing effects of psychological pain when they have sufficient contact with someone who can hear them empathically.
Marshall B. Rosenberg
Image
Compliments and praise, for their part, are tragic expressions of fulfilled needs
Marshall B. Rosenberg
Image
All that has been integrated into NVC has been known for centuries about consciousness, language, communication skills, and use of power that enable us to maintain a perspective of empathy for ourselves and others, even under trying conditions.
Marshall B. Rosenberg
Image
NVC suggests behind every action, however ineffective, tragic, violent, or abhorrent to us, is an attempt to meet a need.
Marshall B. Rosenberg
Image
We are responsible for what we hear other people say and for how we act.
Marshall B. Rosenberg
Image
Any time you throw pain at a Jackal without a clear present request, within a millisecond he'll jump in.
Marshall B. Rosenberg
Image
We are compassionate with ourselves when we are able to embrace all parts of ourselves and recognize the needs and values expressed by each part.
Marshall B. Rosenberg
Image
Fix-it jackals can't wait to fix it, because they don't know how to enjoy pain. And until you learn how to enjoy pain, you can't enjoy intimacy.
Marshall B. Rosenberg
Image
Imagine connecting with the human spirit in each person in any situation at any time. Imagine interacting with others in a way that allows everyone's need to be equally valued. Imagine creating organizations and life-serving systems responsive to our needs and the needs of our environment.
Marshall B. Rosenberg
Image
When you need empathy, you cannot give empathy.
Marshall B. Rosenberg
Image
Criticism, analysis, and insults are tragic expressions of unmet needs.
Marshall B. Rosenberg
Image
Our survival as a species depends on our ability to recognize that our well-being and the well-being of others are in fact one and the same.
Marshall B. Rosenberg
Image
Needs are the expression of life through us.
Marshall B. Rosenberg
Image
The most important use of NVC may be in developing self-compassion.
Marshall B. Rosenberg
Image
In our culture, most of us have been trained to ignore our own wants and to discount our needs.
Marshall B. Rosenberg
Image
Never connect yourself with the other person's pain. Just hear their need. Leave yourself out of the other person's feelings and needs.
Marshall B. Rosenberg
Image
I find that my cultural conditioning leads me to focus attention on places where I am unlikely to get what I want. I developed NVC as a way to train my attention-to shine the light of consciousness-on places that have the potential to yield what I am seeking.
Marshall B. Rosenberg
Image
Interpretations, criticisms, diagnoses, and judgments of others are actually alienated expressions of our unmet needs.
Marshall B. Rosenberg
Image
When we focus on clarifying what is being observed, felt, and needed rather than on diagnosing and judging, we discover the depth of our own compassion.
Marshall B. Rosenberg
Image
By maintaining our attention on what's going on within others, we offer them a chance to fully explore and express their interior selves. We would stem this flow if we were to shift attention too quickly either to their request or to our own desire to express ourselves.
Marshall B. Rosenberg