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Two things distinguish nonviolent actions from violent actions. First, you don't see an enemy and second, your intention is not to make the other side suffer.

Marshall B. Rosenberg

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Marshall B. Rosenberg
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More quotes by Marshall B. Rosenberg

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When people hear needs, it provokes compassion. When people hear diagnoses, it provokes defensiveness and attack.
Marshall B. Rosenberg
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The punitive use of force tends to generate hostility and to reinforce resistance to the very behavior we are seeking.
Marshall B. Rosenberg
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If people just asked: Here are the needs of both sides, here are the resources. What can be done to meet these needs? the conflict would be easy to resolve.
Marshall B. Rosenberg
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As soon as you say, are you feeling X because I ... Then the Jackal starts to salivate because he can educate the person that he's the cause of his pain.
Marshall B. Rosenberg
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We only feel dehumanized when we get trapped in the derogatory images of other people or thoughts of wrongness about ourselves.
Marshall B. Rosenberg
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I wouldn't expect someone who's been injured to hear my side until they felt that I had fully understood the depth of their pain.
Marshall B. Rosenberg
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NVC requires us to be continually conscious of the beauty within ourselves and other people.
Marshall B. Rosenberg
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When we express our needs indirectly through the use of evaluations, interpretations, and images, others are likely to hear criticism. When people hear anything that sounds like criticism, they tend to invest their energy in self-defense or counterattack. It's important that when we address somebody that we're clear what we want back.
Marshall B. Rosenberg
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Getting in touch with unmet needs is important to the healing process.
Marshall B. Rosenberg
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Never hear what a jackal-speaking person thinks, especially what they think about you.
Marshall B. Rosenberg
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We need empathy to give empathy. When we sense ourselves being defensive or unable to empathize, we need to (a) stop, breathe, give ourselves empathy, (b) scream nonviolently, or (c) take time out.
Marshall B. Rosenberg
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Get very clear about the kind of world we would like and then start living that way.
Marshall B. Rosenberg
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Our survival as a species depends on our ability to recognize that our well-being and the well-being of others are in fact one and the same.
Marshall B. Rosenberg
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With empathy, I'm fully with them, not full of them — that's sympathy.
Marshall B. Rosenberg
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Nonviolent Communication is a way of keeping our consciousness tuned in moment by moment to that beauty within ourselves and others, and not saying anything that we think might in any way tarnish people's consciousness of their own beauty.
Marshall B. Rosenberg
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We want to take action out of the desire to contribute to life rather than out of fear, guilt, shame, or obligation.
Marshall B. Rosenberg
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We can never make anyone do anything against their will without enormous consequences.
Marshall B. Rosenberg
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NVC self-forgiveness: connecting with the need we were trying to meet when we took the action that we now regret.
Marshall B. Rosenberg
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As radical as it may seem, it is possible to do things only out of play. I believe that to the degree that we engage moment by moment in the playfulness of enriching life- motivated solely by the desire for its enrichment- to that degree are we being compassionate with ourselves.
Marshall B. Rosenberg
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Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
Marshall B. Rosenberg