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I believe that the most joyful and intrinsic motivation human beings have for taking any action is the desire to meet our needs and the needs of others.
Marshall B. Rosenberg
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Marshall B. Rosenberg
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More quotes by Marshall B. Rosenberg
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The punitive use of force tends to generate hostility and to reinforce resistance to the very behavior we are seeking.
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When we are angry, killing people is too superficial.
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The most dangerous of all behaviors may consist of doing things 'because we're supposed to.
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We can never make anyone do anything against their will without enormous consequences.
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As soon as you say, are you feeling X because I ... Then the Jackal starts to salivate because he can educate the person that he's the cause of his pain.
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If you are a jackal, you will try to reassure. Jackals try to fix people in pain. They can't stand pain, but make matters worse by trying to get rid of it. Put on giraffe ears. Try to hear what they are feeling and needing.
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It's harder to empathize with those who appear to possess more power, status, or resources.
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Whether I praise or criticize someone's action, I imply that I am their judge, that I'm engaged in rating them or what they have done.
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Interpretations, criticisms, diagnoses, and judgments of others are actually alienated expressions of our unmet needs.
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A respectful understanding of another's experience.
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If we ask two questions, we will see that punishment never works. First: What do we want the other person to do? Second: What do we want the other person's reasons to be for doing as we request?
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They have most likely said it because they have an unmet need.
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If people just asked: Here are the needs of both sides, here are the resources. What can be done to meet these needs? the conflict would be easy to resolve.
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Judgments of others contribute to self-fulfilling prophecies.
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Empathy gives you the ability to enjoy another person's pain.
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