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Once you have access to key people in an organization, if you go into a meeting with enemy images of those people - then you are not going to connect.

Marshall B. Rosenberg

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Marshall B. Rosenberg
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More quotes by Marshall B. Rosenberg

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Staying with empathy we allow speakers to touch deeper levels of themselves.
Marshall B. Rosenberg
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As radical as it may seem, it is possible to do things only out of play. I believe that to the degree that we engage moment by moment in the playfulness of enriching life- motivated solely by the desire for its enrichment- to that degree are we being compassionate with ourselves.
Marshall B. Rosenberg
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The most dangerous of all behaviors may consist of doing things 'because we're supposed to.
Marshall B. Rosenberg
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When you need empathy, you cannot give empathy.
Marshall B. Rosenberg
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The number one rule of our training is empathy before education.
Marshall B. Rosenberg
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We want people to change because they see better ways of meeting their needs at less cost, not because of fear that we're going to punish them, or 'guilt' them if they don't. This applies to ourselves as well.
Marshall B. Rosenberg
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We are designed for Giving
Marshall B. Rosenberg
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It may be most difficult to empathize with those we are closest to.
Marshall B. Rosenberg
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Empathy: Emptying our mind and listening with our whole being
Marshall B. Rosenberg
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All violence is the result of people tricking themselves into believing that their pain derives from other people and that consequently those people deserve to be punished.
Marshall B. Rosenberg
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I never have to worry about another person's response, only how I react to what they say.
Marshall B. Rosenberg
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In our culture, most of us have been trained to ignore our own wants and to discount our needs.
Marshall B. Rosenberg
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The only time a message (label) can scare us is if we think there is such a thing, and that such a thing is a disgrace.
Marshall B. Rosenberg
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NVC suggests behind every action, however ineffective, tragic, violent, or abhorrent to us, is an attempt to meet a need.
Marshall B. Rosenberg
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When we are in contact with our feelings and needs, we humans no longer make good slaves and underlings.
Marshall B. Rosenberg
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We want to take action out of the desire to contribute to life rather than out of fear, guilt, shame, or obligation.
Marshall B. Rosenberg
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We are this divine energy. It's not something we have to attain. We just have to realize it, to be present to it.
Marshall B. Rosenberg
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When we express our needs indirectly through the use of evaluations, interpretations, and images, others are likely to hear criticism. When people hear anything that sounds like criticism, they tend to invest their energy in self-defense or counterattack. It's important that when we address somebody that we're clear what we want back.
Marshall B. Rosenberg
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Two things distinguish nonviolent actions from violent actions. First, you don't see an enemy and second, your intention is not to make the other side suffer.
Marshall B. Rosenberg
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Our survival as a species depends on our ability to recognize that our well-being and the well-being of others are in fact one and the same.
Marshall B. Rosenberg