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The punitive use of force tends to generate hostility and to reinforce resistance to the very behavior we are seeking.

Marshall B. Rosenberg

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Marshall B. Rosenberg
Resistance
Seeking
Communication
Behavior
Punitive
Force
Reinforce
Use
Generate
Hostility
Tends

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Empathizing with someone's 'no' protects us from taking it personally.
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Criticism, analysis, and insults are tragic expressions of unmet needs.
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I don't think you can have an authentic connection when one person is diagnosing the other.
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When we express our needs indirectly through the use of evaluations, interpretations, and images, others are likely to hear criticism. When people hear anything that sounds like criticism, they tend to invest their energy in self-defense or counterattack. It's important that when we address somebody that we're clear what we want back.
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Whether I praise or criticize someone's action, I imply that I am their judge, that I'm engaged in rating them or what they have done.
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The first step in healing is to put the focus on what's alive now, not what happened in the past.
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We recognize that real educational reform is essential if today's and tomorrow's children are to live in a more peaceful, just, and sustainable world.
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