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How I choose to look at any situation will greatly affect whether I have the power to change it or make matters worse.

Marshall B. Rosenberg

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Marshall B. Rosenberg
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More quotes by Marshall B. Rosenberg

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Our survival as a species depends on our ability to recognize that our well-being and the well-being of others are in fact one and the same.
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Life-Enriching Education: an education that prepares children to learn throughout their lives, relate well to others, and themselves, be creative, flexible, and venturesome, and have empathy not only for their immediate kin but for all of humankind.
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In our culture, most of us have been trained to ignore our own wants and to discount our needs.
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If we ask two questions, we will see that punishment never works. First: What do we want the other person to do? Second: What do we want the other person's reasons to be for doing as we request?
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People heal from their pain when they have an authentic connection with another human being.
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Regardless of our many differences, we all have the same needs. What differs is the strategy for fulfilling these needs.
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Instead of playing the game Making Life Wonderful, we often play the game called Who's Right. Do you know that game? It's a game where everybody loses.
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Anger can be a wonderful wake up call to help you understand what you need and what you value.
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The only time a message (label) can scare us is if we think there is such a thing, and that such a thing is a disgrace.
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Intellectual understanding blocks empathy.
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Never hear what a jackal-speaking person thinks, especially what they think about you.
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We give empathy to others for our own benefit.
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Compliments and praise, for their part, are tragic expressions of fulfilled needs
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A respectful understanding of another's experience.
Marshall B. Rosenberg
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When we are angry, killing people is too superficial.
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My anger tells me firstly that there's a need of mine that's not getting met.
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It's never what people do that makes us angry it's what we tell ourselves about what they did.
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Punishment also includes judgmental labeling and the withholding of privileges.
Marshall B. Rosenberg
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When we listen for feelings and needs - we can see that people who seem like monsters are simply human beings whose language and behavior sometimes keep us from seeing their humanness.
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Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
Marshall B. Rosenberg