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How I choose to look at any situation will greatly affect whether I have the power to change it or make matters worse.

Marshall B. Rosenberg

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Marshall B. Rosenberg
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More quotes by Marshall B. Rosenberg

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Regardless of our many differences, we all have the same needs. What differs is the strategy for fulfilling these needs.
Marshall B. Rosenberg
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Not getting our needs fulfilled is painful - but it's a sweet pain, not suffering, which is what comes from life-alienated thinking and interpretation.
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Every moment each human being is doing the best we know at that moment to meet our needs. We never do anything that is not in the service of a need, there is no conflict on our planet at the level of needs. We all have the same needs. The problem is in strategies for meeting the needs.
Marshall B. Rosenberg
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Use anger as a wake-up call to unmet needs.
Marshall B. Rosenberg
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When we focus on clarifying what is being observed, felt, and needed rather than on diagnosing and judging, we discover the depth of our own compassion.
Marshall B. Rosenberg
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It's harder to empathize with those who appear to possess more power, status, or resources.
Marshall B. Rosenberg
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I try never to hear what another person thinks of me. I enjoy life a lot more when I spend as little time as possible hearing or thinking about what other people think about me. I go to the needs behind the thoughts. Then I'm in a different world.
Marshall B. Rosenberg
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NVC is founded on language and communication skills that strengthen our ability to remain human, even under trying conditions.
Marshall B. Rosenberg
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Whether I praise or criticize someone's action, I imply that I am their judge, that I'm engaged in rating them or what they have done.
Marshall B. Rosenberg
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When we are angry, killing people is too superficial.
Marshall B. Rosenberg
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Clinical training in psychoanalysis has a deficit. It teaches how to sit and think about what a person is saying and how to interpret it intellectually, but not how to be fully present to this person.
Marshall B. Rosenberg
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Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
Marshall B. Rosenberg
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Never hear what a jackal-speaking person thinks, especially what they think about you.
Marshall B. Rosenberg
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What bores the listener bores the speaker too.
Marshall B. Rosenberg
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NVC requires us to be continually conscious of the beauty within ourselves and other people.
Marshall B. Rosenberg
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We are compassionate with ourselves when we are able to embrace all parts of ourselves and recognize the needs and values expressed by each part.
Marshall B. Rosenberg
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We need empathy to give empathy. When we sense ourselves being defensive or unable to empathize, we need to (a) stop, breathe, give ourselves empathy, (b) scream nonviolently, or (c) take time out.
Marshall B. Rosenberg
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Staying with empathy we allow speakers to touch deeper levels of themselves.
Marshall B. Rosenberg
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Never connect yourself with the other person's pain. Just hear their need. Leave yourself out of the other person's feelings and needs.
Marshall B. Rosenberg
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When we listen for feelings and needs - we can see that people who seem like monsters are simply human beings whose language and behavior sometimes keep us from seeing their humanness.
Marshall B. Rosenberg