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People have been trained to criticize, insult, and otherwise communicate in ways that create distance among people.

Marshall B. Rosenberg

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Marshall B. Rosenberg
Communication
Among
Ways
Trained
Create
Criticize
Way
Insult
People
Communicate
Otherwise
Distance

More quotes by Marshall B. Rosenberg

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The objective of Nonviolent Communication is not to change people and their behavior in order to get our way: it is to establish relationships based on honesty and empathy, which will eventually fulfill everyone's needs.
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We are dangerous when we are not conscious of our responsibility for how we behave, think, and feel.
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We want to take action out of the desire to contribute to life rather than out of fear, guilt, shame, or obligation.
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The number one reason that we don't get our needs met, we don't express them. We express judgments. If we do express needs, the number two reasons we don't our needs met, we don't make clear requests.
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I think that there is a problem with rewards and consequences because in the long run, they rarely work in the ways we hope. In fact, they are likely to backfire.
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We want people to change because they see better ways of meeting their needs at less cost, not because of fear that we're going to punish them, or 'guilt' them if they don't. This applies to ourselves as well.
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When we are angry, killing people is too superficial.
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When we express our needs indirectly through the use of evaluations, interpretations, and images, others are likely to hear criticism. When people hear anything that sounds like criticism, they tend to invest their energy in self-defense or counterattack. It's important that when we address somebody that we're clear what we want back.
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All people ever say is: THANK YOU (a celebration of life) and PLEASE (an opportunity to make life more wonderful).
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Fear of corporal punishment obscures children's awareness of the compassion underlying the parent's demands.
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Learning is too precious to be motivated by coercive tactics.
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Self-empathy in NVC means checking in with your own feelings and needs.
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I wouldn't expect someone who's been injured to hear my side until they felt that I had fully understood the depth of their pain.
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Empathizing with someone's 'no' protects us from taking it personally.
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Clinical training in psychoanalysis has a deficit. It teaches how to sit and think about what a person is saying and how to interpret it intellectually, but not how to be fully present to this person.
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What bores the listener bores the speaker too.
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Enemy images are the main reason conflicts don't get resolved.
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We are responsible for what we hear other people say and for how we act.
Marshall B. Rosenberg
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They have most likely said it because they have an unmet need.
Marshall B. Rosenberg
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You'll find people less threatening if you hear what they're needing rather than what they're thinking about you.
Marshall B. Rosenberg