Quote

When people hear needs, it provokes compassion. When people hear diagnoses, it provokes defensiveness and attack.

Marshall B. Rosenberg

Change background

T
T
T

Change font

TAGS & TOPICS

Marshall B. Rosenberg
Diagnosis
Provoking
Attack
Communication
Compassion
Hear
Diagnoses
Needs
Defensiveness
People
Provokes

More quotes by Marshall B. Rosenberg

Image
Once you have access to key people in an organization, if you go into a meeting with enemy images of those people - then you are not going to connect.
Marshall B. Rosenberg
Image
Any time you throw pain at a Jackal without a clear present request, within a millisecond he'll jump in.
Marshall B. Rosenberg
Image
Life-Enriching Education: an education that prepares children to learn throughout their lives, relate well to others, and themselves, be creative, flexible, and venturesome, and have empathy not only for their immediate kin but for all of humankind.
Marshall B. Rosenberg
Image
When we express our needs indirectly through the use of evaluations, interpretations, and images, others are likely to hear criticism. When people hear anything that sounds like criticism, they tend to invest their energy in self-defense or counterattack. It's important that when we address somebody that we're clear what we want back.
Marshall B. Rosenberg
Image
If you are a jackal, you will try to reassure. Jackals try to fix people in pain. They can't stand pain, but make matters worse by trying to get rid of it. Put on giraffe ears. Try to hear what they are feeling and needing.
Marshall B. Rosenberg
Image
I believe that the most joyful and intrinsic motivation human beings have for taking any action is the desire to meet our needs and the needs of others.
Marshall B. Rosenberg
Image
If the other persons behavior is not in harmony with my own needs, the more I empathize with them and their needs, the more likely I am to get me own needs met.
Marshall B. Rosenberg
Image
Judgments of others contribute to self-fulfilling prophecies.
Marshall B. Rosenberg
Image
Our survival as a species depends on our ability to recognize that our well-being and the well-being of others are in fact one and the same.
Marshall B. Rosenberg
Image
I never have to worry about another person's response, only how I react to what they say.
Marshall B. Rosenberg
Image
As radical as it may seem, it is possible to do things only out of play. I believe that to the degree that we engage moment by moment in the playfulness of enriching life- motivated solely by the desire for its enrichment- to that degree are we being compassionate with ourselves.
Marshall B. Rosenberg
Image
What others do may be the stimulus of our feelings, but never the cause.
Marshall B. Rosenberg
Image
Also, think about your intentionality - are you getting lost in the method? or coming from the intentionality, the purpose? You don't want to do the mechanics without the consciousness.
Marshall B. Rosenberg
Image
When we judge others we contribute to violence.
Marshall B. Rosenberg
Image
In NVC, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests.
Marshall B. Rosenberg
Image
I have tried to integrate the spirituality into the training in a way that meets my need not to destroy the beauty of it through abstract philosophizing.
Marshall B. Rosenberg
Image
With every choice you make, be conscious of what need it serves.
Marshall B. Rosenberg
Image
Never hear what a jackal-speaking person thinks, especially what they think about you.
Marshall B. Rosenberg
Image
Punishment also includes judgmental labeling and the withholding of privileges.
Marshall B. Rosenberg
Image
The first step in healing is to put the focus on what's alive now, not what happened in the past.
Marshall B. Rosenberg