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When people hear needs, it provokes compassion. When people hear diagnoses, it provokes defensiveness and attack.

Marshall B. Rosenberg

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Marshall B. Rosenberg
Hear
Diagnoses
Needs
Defensiveness
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Provokes
Diagnosis
Provoking
Attack
Communication
Compassion

More quotes by Marshall B. Rosenberg

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NVC helps us connect with each other and ourselves in a way that allows our natural compassion to flourish.
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Expressing our vulnerability can help resolve conflicts.
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As soon as you say, are you feeling X because I ... Then the Jackal starts to salivate because he can educate the person that he's the cause of his pain.
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I never have to worry about another person's response, only how I react to what they say.
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We are this divine energy. It's not something we have to attain. We just have to realize it, to be present to it.
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Empathy lies in our ability to be present without opinion.
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When we are in contact with our feelings and needs, we humans no longer make good slaves and underlings.
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Remember that whatever anyone does, it is an effort to meet a need.
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Also, think about your intentionality - are you getting lost in the method? or coming from the intentionality, the purpose? You don't want to do the mechanics without the consciousness.
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If people just asked: Here are the needs of both sides, here are the resources. What can be done to meet these needs? the conflict would be easy to resolve.
Marshall B. Rosenberg
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When you need empathy, you cannot give empathy.
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Staying with empathy we allow speakers to touch deeper levels of themselves.
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Don't get addicted to your requests. Your objective is needs, not requests. Because then it becomes a demand.
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Not getting our needs fulfilled is painful - but it's a sweet pain, not suffering, which is what comes from life-alienated thinking and interpretation.
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Don't hate the circumstance, you may miss the blessing
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It may be most difficult to empathize with those we are closest to.
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Never hear what a jackal-speaking person thinks, especially what they think about you.
Marshall B. Rosenberg
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If we ask two questions, we will see that punishment never works. First: What do we want the other person to do? Second: What do we want the other person's reasons to be for doing as we request?
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To practice NVC, it's critical for me to be able to slow down, take my time, to come from an energy I choose, the one I believe that we were meant to come from, not the one I was programmed into.
Marshall B. Rosenberg
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People heal from their pain when they have an authentic connection with another human being.
Marshall B. Rosenberg