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NVC self-forgiveness: connecting with the need we were trying to meet when we took the action that we now regret.
Marshall B. Rosenberg
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Marshall B. Rosenberg
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More quotes by Marshall B. Rosenberg
You'll find people less threatening if you hear what they're needing rather than what they're thinking about you.
Marshall B. Rosenberg
When we express our needs indirectly through the use of evaluations, interpretations, and images, others are likely to hear criticism. When people hear anything that sounds like criticism, they tend to invest their energy in self-defense or counterattack. It's important that when we address somebody that we're clear what we want back.
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Anger can be a wonderful wake up call to help you understand what you need and what you value.
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Any time you throw pain at a Jackal without a clear present request, within a millisecond he'll jump in.
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People have been trained to criticize, insult, and otherwise communicate in ways that create distance among people.
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All violence is the result of people tricking themselves into believing that their pain derives from other people and that consequently those people deserve to be punished.
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I try never to hear what another person thinks of me. I enjoy life a lot more when I spend as little time as possible hearing or thinking about what other people think about me. I go to the needs behind the thoughts. Then I'm in a different world.
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Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
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Once you have access to key people in an organization, if you go into a meeting with enemy images of those people - then you are not going to connect.
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We recognize that real educational reform is essential if today's and tomorrow's children are to live in a more peaceful, just, and sustainable world.
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We need empathy to give empathy.
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NVC suggests behind every action, however ineffective, tragic, violent, or abhorrent to us, is an attempt to meet a need.
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Our survival as a species depends on our ability to recognize that our well-being and the well-being of others are in fact one and the same.
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The only time a message (label) can scare us is if we think there is such a thing, and that such a thing is a disgrace.
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As long as I think I 'should' do it, I'll resist it, even if I want very much to do it.
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If we want to make meetings productive, we need to keep track of those whose requests are on the table.
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Four D's of Disconnection: 1. Diagnosis (judgment, analysis, criticism, comparison) 2. Denial of Responsibility 3. Demand 4. 'Deserve' oriented language.
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Judgments of others contribute to self-fulfilling prophecies.
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Imagine connecting with the human spirit in each person in any situation at any time. Imagine interacting with others in a way that allows everyone's need to be equally valued. Imagine creating organizations and life-serving systems responsive to our needs and the needs of our environment.
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Time and again, people transcend the paralyzing effects of psychological pain when they have sufficient contact with someone who can hear them empathically.
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