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We can never make anyone do anything against their will without enormous consequences.
Marshall B. Rosenberg
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Marshall B. Rosenberg
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Communication
More quotes by Marshall B. Rosenberg
Nonviolent Communication is a way of keeping our consciousness tuned in moment by moment to that beauty within ourselves and others, and not saying anything that we think might in any way tarnish people's consciousness of their own beauty.
Marshall B. Rosenberg
In a Giraffe institution, the head nurse job would be to serve the nurses, not to control them. Teachers are there to serve the students, not control them.
Marshall B. Rosenberg
When we listen for their feelings and needs, we no longer see people as monsters.
Marshall B. Rosenberg
Four D's of Disconnection: 1. Diagnosis (judgment, analysis, criticism, comparison) 2. Denial of Responsibility 3. Demand 4. 'Deserve' oriented language.
Marshall B. Rosenberg
Punishment also includes judgmental labeling and the withholding of privileges.
Marshall B. Rosenberg
When you need empathy, you cannot give empathy.
Marshall B. Rosenberg
If people just asked: Here are the needs of both sides, here are the resources. What can be done to meet these needs? the conflict would be easy to resolve.
Marshall B. Rosenberg
We are compassionate with ourselves when we are able to embrace all parts of ourselves and recognize the needs and values expressed by each part.
Marshall B. Rosenberg
All that has been integrated into NVC has been known for centuries about consciousness, language, communication skills, and use of power that enable us to maintain a perspective of empathy for ourselves and others, even under trying conditions.
Marshall B. Rosenberg
Remember that whatever anyone does, it is an effort to meet a need.
Marshall B. Rosenberg
Focusing on the unmet need (not the judgment) is more likely to get the need met.
Marshall B. Rosenberg
Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
Marshall B. Rosenberg
Avoid 'shoulding' on others and yourself!
Marshall B. Rosenberg
Plans to exact retribution are never going to make us safer.
Marshall B. Rosenberg
When we focus on clarifying what is being observed, felt, and needed rather than on diagnosing and judging, we discover the depth of our own compassion.
Marshall B. Rosenberg
Anger is a signal that you're distracted by judgmental or punitive thinking, and that some precious need of yours is being ignored.
Marshall B. Rosenberg
All violence is the result of people tricking themselves into believing that their pain derives from other people and that consequently those people deserve to be punished.
Marshall B. Rosenberg
Blaming and punishing others are superficial expressions of anger.
Marshall B. Rosenberg
As soon as you say, are you feeling X because I ... Then the Jackal starts to salivate because he can educate the person that he's the cause of his pain.
Marshall B. Rosenberg
Once you have access to key people in an organization, if you go into a meeting with enemy images of those people - then you are not going to connect.
Marshall B. Rosenberg