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A respectful understanding of another's experience.

Marshall B. Rosenberg

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Marshall B. Rosenberg
Understanding
Experience
Another
Respectful
Empathy

More quotes by Marshall B. Rosenberg

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It may be most difficult to empathize with those we are closest to.
Marshall B. Rosenberg
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Praise and reward create a system of extrinsic motivations for behavior. Children (and adults) end up taking action in order to receive the praise or rewards.
Marshall B. Rosenberg
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Also, think about your intentionality - are you getting lost in the method? or coming from the intentionality, the purpose? You don't want to do the mechanics without the consciousness.
Marshall B. Rosenberg
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Every moment each human being is doing the best we know at that moment to meet our needs. We never do anything that is not in the service of a need, there is no conflict on our planet at the level of needs. We all have the same needs. The problem is in strategies for meeting the needs.
Marshall B. Rosenberg
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They have most likely said it because they have an unmet need.
Marshall B. Rosenberg
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When we listen for feelings and needs - we can see that people who seem like monsters are simply human beings whose language and behavior sometimes keep us from seeing their humanness.
Marshall B. Rosenberg
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Empathy lies in our ability to be present without opinion.
Marshall B. Rosenberg
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We only feel dehumanized when we get trapped in the derogatory images of other people or thoughts of wrongness about ourselves.
Marshall B. Rosenberg
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You're going to lose it when you follow the world feel with the words because I think. Any time you are thinking, your chance of getting what you need is greatly decreased, especially when you follow the word think with the word you. I predict you won't only not get heard, but I predict a defensive aggressive reaction.
Marshall B. Rosenberg
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Instead of playing the game Making Life Wonderful, we often play the game called Who's Right. Do you know that game? It's a game where everybody loses.
Marshall B. Rosenberg
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If we want to make meetings productive, we need to keep track of those whose requests are on the table.
Marshall B. Rosenberg
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What bores the listener bores the speaker too.
Marshall B. Rosenberg
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In a Giraffe institution, the head nurse job would be to serve the nurses, not to control them. Teachers are there to serve the students, not control them.
Marshall B. Rosenberg
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Get very clear about the kind of world we would like and then start living that way.
Marshall B. Rosenberg
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Plans to exact retribution are never going to make us safer.
Marshall B. Rosenberg
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When people hear needs, it provokes compassion. When people hear diagnoses, it provokes defensiveness and attack.
Marshall B. Rosenberg
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Needs are the expression of life through us.
Marshall B. Rosenberg
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You'll find people less threatening if you hear what they're needing rather than what they're thinking about you.
Marshall B. Rosenberg
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Clinical training in psychoanalysis has a deficit. It teaches how to sit and think about what a person is saying and how to interpret it intellectually, but not how to be fully present to this person.
Marshall B. Rosenberg
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Enemy images are the main reason conflicts don't get resolved.
Marshall B. Rosenberg