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If the other persons behavior is not in harmony with my own needs, the more I empathize with them and their needs, the more likely I am to get me own needs met.
Marshall B. Rosenberg
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Marshall B. Rosenberg
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More quotes by Marshall B. Rosenberg
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People have been trained to criticize, insult, and otherwise communicate in ways that create distance among people.
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We need empathy to give empathy. When we sense ourselves being defensive or unable to empathize, we need to (a) stop, breathe, give ourselves empathy, (b) scream nonviolently, or (c) take time out.
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There are the two main reasons we don't get our needs met. First, we don't know how to express our needs to begin with and second if we do, we forget to put a clear request after it, or we use vague words like appreciate, listen, recognize, know, be real, and stuff like that.
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It may be most difficult to empathize with those we are closest to.
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We are responsible for what we hear other people say and for how we act.
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I don't think you can have an authentic connection when one person is diagnosing the other.
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We are compassionate with ourselves when we are able to embrace all parts of ourselves and recognize the needs and values expressed by each part.
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Some people use NVC to respond compassionately to themselves, some to create greater depth in their personal relationships, and still others to build effective relationships at work or in the political arena. Worldwide, NVC is used to mediate disputes and conflicts at all levels.
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The only time a message (label) can scare us is if we think there is such a thing, and that such a thing is a disgrace.
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When we express our needs indirectly through the use of evaluations, interpretations, and images, others are likely to hear criticism. When people hear anything that sounds like criticism, they tend to invest their energy in self-defense or counterattack. It's important that when we address somebody that we're clear what we want back.
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We want people to change because they see better ways of meeting their needs at less cost, not because of fear that we're going to punish them, or 'guilt' them if they don't. This applies to ourselves as well.
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NVC is founded on language and communication skills that strengthen our ability to remain human, even under trying conditions.
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We need empathy to give empathy.
Marshall B. Rosenberg
Understanding the other persons' needs does not mean you have to give up on your own needs.
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To be able to hear our own feelings and needs and to empathize with them can free us from depression.
Marshall B. Rosenberg
If people just asked: Here are the needs of both sides, here are the resources. What can be done to meet these needs? the conflict would be easy to resolve.
Marshall B. Rosenberg
Criticism, analysis, and insults are tragic expressions of unmet needs.
Marshall B. Rosenberg
Punishment also includes judgmental labeling and the withholding of privileges.
Marshall B. Rosenberg
Upset? Ask yourself what this person does that is a trigger for judging them?
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