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With empathy, I'm fully with them, not full of them — that's sympathy.

Marshall B. Rosenberg

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Marshall B. Rosenberg
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Empathy
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More quotes by Marshall B. Rosenberg

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We want people to change because they see better ways of meeting their needs at less cost, not because of fear that we're going to punish them, or 'guilt' them if they don't. This applies to ourselves as well.
Marshall B. Rosenberg
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When we express our needs indirectly through the use of evaluations, interpretations, and images, others are likely to hear criticism. When people hear anything that sounds like criticism, they tend to invest their energy in self-defense or counterattack. It's important that when we address somebody that we're clear what we want back.
Marshall B. Rosenberg
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All people ever say is: THANK YOU (a celebration of life) and PLEASE (an opportunity to make life more wonderful).
Marshall B. Rosenberg
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Every criticism, judgment, diagnosis, and expression of anger is the tragic expression of an unmet need.
Marshall B. Rosenberg
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Don't get addicted to your requests. Your objective is needs, not requests. Because then it becomes a demand.
Marshall B. Rosenberg
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If people just asked: Here are the needs of both sides, here are the resources. What can be done to meet these needs? the conflict would be easy to resolve.
Marshall B. Rosenberg
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Children need far more than basic skills in reading, writing, and math, as important as those might be. Children also need to learn how to think for themselves, how to find meaning in what they learn, and how to work and live together.
Marshall B. Rosenberg
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NVC requires us to be continually conscious of the beauty within ourselves and other people.
Marshall B. Rosenberg
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When we listen for their feelings and needs, we no longer see people as monsters.
Marshall B. Rosenberg
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Understanding the other persons' needs does not mean you have to give up on your own needs.
Marshall B. Rosenberg
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With every choice you make, be conscious of what need it serves.
Marshall B. Rosenberg
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Get very clear about the kind of world we would like and then start living that way.
Marshall B. Rosenberg
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I don't think you can have an authentic connection when one person is diagnosing the other.
Marshall B. Rosenberg
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You're going to lose it when you follow the world feel with the words because I think. Any time you are thinking, your chance of getting what you need is greatly decreased, especially when you follow the word think with the word you. I predict you won't only not get heard, but I predict a defensive aggressive reaction.
Marshall B. Rosenberg
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People heal from their pain when they have an authentic connection with another human being.
Marshall B. Rosenberg
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Two things distinguish nonviolent actions from violent actions. First, you don't see an enemy and second, your intention is not to make the other side suffer.
Marshall B. Rosenberg
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In a Giraffe institution, the head nurse job would be to serve the nurses, not to control them. Teachers are there to serve the students, not control them.
Marshall B. Rosenberg
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They have most likely said it because they have an unmet need.
Marshall B. Rosenberg
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NVC is a reminder to focus our attention where we are most likely to get our needs met.
Marshall B. Rosenberg
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The punitive use of force tends to generate hostility and to reinforce resistance to the very behavior we are seeking.
Marshall B. Rosenberg