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The number one rule of our training is empathy before education.

Marshall B. Rosenberg

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Marshall B. Rosenberg
Empathy
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More quotes by Marshall B. Rosenberg

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Children need far more than basic skills in reading, writing, and math, as important as those might be. Children also need to learn how to think for themselves, how to find meaning in what they learn, and how to work and live together.
Marshall B. Rosenberg
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We are compassionate with ourselves when we are able to embrace all parts of ourselves and recognize the needs and values expressed by each part.
Marshall B. Rosenberg
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We need empathy to give empathy. When we sense ourselves being defensive or unable to empathize, we need to (a) stop, breathe, give ourselves empathy, (b) scream nonviolently, or (c) take time out.
Marshall B. Rosenberg
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Whether I praise or criticize someone's action, I imply that I am their judge, that I'm engaged in rating them or what they have done.
Marshall B. Rosenberg
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When we listen for feelings and needs - we can see that people who seem like monsters are simply human beings whose language and behavior sometimes keep us from seeing their humanness.
Marshall B. Rosenberg
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Also, think about your intentionality - are you getting lost in the method? or coming from the intentionality, the purpose? You don't want to do the mechanics without the consciousness.
Marshall B. Rosenberg
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By maintaining our attention on what's going on within others, we offer them a chance to fully explore and express their interior selves. We would stem this flow if we were to shift attention too quickly either to their request or to our own desire to express ourselves.
Marshall B. Rosenberg
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With empathy, I'm fully with them, not full of them — that's sympathy.
Marshall B. Rosenberg
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Fear of corporal punishment obscures children's awareness of the compassion underlying the parent's demands.
Marshall B. Rosenberg
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I wouldn't expect someone who's been injured to hear my side until they felt that I had fully understood the depth of their pain.
Marshall B. Rosenberg
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Empathizing with someone's 'no' protects us from taking it personally.
Marshall B. Rosenberg
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NO is always a YES to something else.
Marshall B. Rosenberg
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We want people to change because they see better ways of meeting their needs at less cost, not because of fear that we're going to punish them, or 'guilt' them if they don't. This applies to ourselves as well.
Marshall B. Rosenberg
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With empathy we don't direct, we follow. Don't just do something, be there.
Marshall B. Rosenberg
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The most dangerous of all behaviors may consist of doing things 'because we're supposed to.
Marshall B. Rosenberg
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Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
Marshall B. Rosenberg
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Imagine connecting with the human spirit in each person in any situation at any time. Imagine interacting with others in a way that allows everyone's need to be equally valued. Imagine creating organizations and life-serving systems responsive to our needs and the needs of our environment.
Marshall B. Rosenberg
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Any time you throw pain at a Jackal without a clear present request, within a millisecond he'll jump in.
Marshall B. Rosenberg
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Time and again, people transcend the paralyzing effects of psychological pain when they have sufficient contact with someone who can hear them empathically.
Marshall B. Rosenberg
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NVC is a reminder to focus our attention where we are most likely to get our needs met.
Marshall B. Rosenberg