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The number one rule of our training is empathy before education.

Marshall B. Rosenberg

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Marshall B. Rosenberg
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More quotes by Marshall B. Rosenberg

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NVC requires us to be continually conscious of the beauty within ourselves and other people.
Marshall B. Rosenberg
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The punitive use of force tends to generate hostility and to reinforce resistance to the very behavior we are seeking.
Marshall B. Rosenberg
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Empathy: Emptying our mind and listening with our whole being
Marshall B. Rosenberg
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I believe that the most joyful and intrinsic motivation human beings have for taking any action is the desire to meet our needs and the needs of others.
Marshall B. Rosenberg
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Everything we do is in service of our needs. When this one concept is applied to our view of others, we'll see that we have no real enemies, that what others do to us is the best possible thing they know to do to get their needs met.
Marshall B. Rosenberg
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It's never what people do that makes us angry it's what we tell ourselves about what they did.
Marshall B. Rosenberg
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We give empathy to others for our own benefit.
Marshall B. Rosenberg
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Never connect yourself with the other person's pain. Just hear their need. Leave yourself out of the other person's feelings and needs.
Marshall B. Rosenberg
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Any time you throw pain at a Jackal without a clear present request, within a millisecond he'll jump in.
Marshall B. Rosenberg
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NVC is a reminder to focus our attention where we are most likely to get our needs met.
Marshall B. Rosenberg
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You're going to lose it when you follow the world feel with the words because I think. Any time you are thinking, your chance of getting what you need is greatly decreased, especially when you follow the word think with the word you. I predict you won't only not get heard, but I predict a defensive aggressive reaction.
Marshall B. Rosenberg
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My anger tells me firstly that there's a need of mine that's not getting met.
Marshall B. Rosenberg
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To practice NVC, it's critical for me to be able to slow down, take my time, to come from an energy I choose, the one I believe that we were meant to come from, not the one I was programmed into.
Marshall B. Rosenberg
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Getting in touch with unmet needs is important to the healing process.
Marshall B. Rosenberg
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By maintaining our attention on what's going on within others, we offer them a chance to fully explore and express their interior selves. We would stem this flow if we were to shift attention too quickly either to their request or to our own desire to express ourselves.
Marshall B. Rosenberg
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Two things distinguish nonviolent actions from violent actions. First, you don't see an enemy and second, your intention is not to make the other side suffer.
Marshall B. Rosenberg
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Imagine connecting with the human spirit in each person in any situation at any time. Imagine interacting with others in a way that allows everyone's need to be equally valued. Imagine creating organizations and life-serving systems responsive to our needs and the needs of our environment.
Marshall B. Rosenberg
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Children need far more than basic skills in reading, writing, and math, as important as those might be. Children also need to learn how to think for themselves, how to find meaning in what they learn, and how to work and live together.
Marshall B. Rosenberg
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NVC suggests behind every action, however ineffective, tragic, violent, or abhorrent to us, is an attempt to meet a need.
Marshall B. Rosenberg
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When we focus on clarifying what is being observed, felt, and needed rather than on diagnosing and judging, we discover the depth of our own compassion.
Marshall B. Rosenberg