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The number one rule of our training is empathy before education.

Marshall B. Rosenberg

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Marshall B. Rosenberg
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Empathy

More quotes by Marshall B. Rosenberg

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Praise and reward create a system of extrinsic motivations for behavior. Children (and adults) end up taking action in order to receive the praise or rewards.
Marshall B. Rosenberg
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Remember that whatever anyone does, it is an effort to meet a need.
Marshall B. Rosenberg
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When we judge others we contribute to violence.
Marshall B. Rosenberg
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We're not taught to think in terms of needs. We don't make nice dead people when we're in touch with needs. Domination structures cannot maintain themselves when citizens are educated to be alive.
Marshall B. Rosenberg
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All that has been integrated into NVC has been known for centuries about consciousness, language, communication skills, and use of power that enable us to maintain a perspective of empathy for ourselves and others, even under trying conditions.
Marshall B. Rosenberg
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In NVC, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests.
Marshall B. Rosenberg
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When we express our needs indirectly through the use of evaluations, interpretations, and images, others are likely to hear criticism. When people hear anything that sounds like criticism, they tend to invest their energy in self-defense or counterattack. It's important that when we address somebody that we're clear what we want back.
Marshall B. Rosenberg
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Compliments and praise, for their part, are tragic expressions of fulfilled needs
Marshall B. Rosenberg
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How I choose to look at any situation will greatly affect whether I have the power to change it or make matters worse.
Marshall B. Rosenberg
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Every moment each human being is doing the best we know at that moment to meet our needs. We never do anything that is not in the service of a need, there is no conflict on our planet at the level of needs. We all have the same needs. The problem is in strategies for meeting the needs.
Marshall B. Rosenberg
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Instead of playing the game Making Life Wonderful, we often play the game called Who's Right. Do you know that game? It's a game where everybody loses.
Marshall B. Rosenberg
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With empathy, I'm fully with them, not full of them — that's sympathy.
Marshall B. Rosenberg
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When we are in contact with our feelings and needs, we humans no longer make good slaves and underlings.
Marshall B. Rosenberg
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Two things distinguish nonviolent actions from violent actions. First, you don't see an enemy and second, your intention is not to make the other side suffer.
Marshall B. Rosenberg
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My anger tells me firstly that there's a need of mine that's not getting met.
Marshall B. Rosenberg
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Learning is too precious to be motivated by coercive tactics.
Marshall B. Rosenberg
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Needs are the expression of life through us.
Marshall B. Rosenberg
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Punishment is the root of violence on our planet.
Marshall B. Rosenberg
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We are this divine energy. It's not something we have to attain. We just have to realize it, to be present to it.
Marshall B. Rosenberg
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Regardless of our many differences, we all have the same needs. What differs is the strategy for fulfilling these needs.
Marshall B. Rosenberg