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We need empathy to give empathy. When we sense ourselves being defensive or unable to empathize, we need to (a) stop, breathe, give ourselves empathy, (b) scream nonviolently, or (c) take time out.

Marshall B. Rosenberg

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Marshall B. Rosenberg
Give
Empathize
Need
Defensive
Take
Unable
Giving
Scream
Needs
Empathy
Time
Breathe
Stop
Sense

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With empathy we don't direct, we follow. Don't just do something, be there.
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If people just asked: Here are the needs of both sides, here are the resources. What can be done to meet these needs? the conflict would be easy to resolve.
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We are designed for Giving
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We can never make anyone do anything against their will without enormous consequences.
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As long as I think I 'should' do it, I'll resist it, even if I want very much to do it.
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When we are angry, killing people is too superficial.
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You're going to lose it when you follow the world feel with the words because I think. Any time you are thinking, your chance of getting what you need is greatly decreased, especially when you follow the word think with the word you. I predict you won't only not get heard, but I predict a defensive aggressive reaction.
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Once you have access to key people in an organization, if you go into a meeting with enemy images of those people - then you are not going to connect.
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They have most likely said it because they have an unmet need.
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Judgments of others contribute to self-fulfilling prophecies.
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Don't get addicted to your requests. Your objective is needs, not requests. Because then it becomes a demand.
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