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When we focus on clarifying what is being observed, felt, and needed rather than on diagnosing and judging, we discover the depth of our own compassion.

Marshall B. Rosenberg

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Marshall B. Rosenberg
Focus
Clarifying
Rather
Observed
Felt
Spirituality
Discover
Depth
Judging
Compassion
Needed
Diagnosing

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Intellectual understanding blocks empathy.
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The number one reason that we don't get our needs met, we don't express them. We express judgments. If we do express needs, the number two reasons we don't our needs met, we don't make clear requests.
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Don't hate the circumstance, you may miss the blessing
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The first step in healing is to put the focus on what's alive now, not what happened in the past.
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We are this divine energy. It's not something we have to attain. We just have to realize it, to be present to it.
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Praise and reward create a system of extrinsic motivations for behavior. Children (and adults) end up taking action in order to receive the praise or rewards.
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Children need far more than basic skills in reading, writing, and math, as important as those might be. Children also need to learn how to think for themselves, how to find meaning in what they learn, and how to work and live together.
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We're not taught to think in terms of needs. We don't make nice dead people when we're in touch with needs. Domination structures cannot maintain themselves when citizens are educated to be alive.
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Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
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Criticism, analysis, and insults are tragic expressions of unmet needs.
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Never hear what a jackal-speaking person thinks, especially what they think about you.
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It may be most difficult to empathize with those we are closest to.
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You're going to lose it when you follow the world feel with the words because I think. Any time you are thinking, your chance of getting what you need is greatly decreased, especially when you follow the word think with the word you. I predict you won't only not get heard, but I predict a defensive aggressive reaction.
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Use anger as a wake-up call to unmet needs.
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NVC self-forgiveness: connecting with the need we were trying to meet when we took the action that we now regret.
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If we ask two questions, we will see that punishment never works. First: What do we want the other person to do? Second: What do we want the other person's reasons to be for doing as we request?
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NVC helps us connect with each other and ourselves in a way that allows our natural compassion to flourish.
Marshall B. Rosenberg
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With empathy, I'm fully with them, not full of them — that's sympathy.
Marshall B. Rosenberg
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Our ability to offer empathy can allow us to stay vulnerable, defuse potential violence, help us hear the word 'no' without taking it as a rejection, revive lifeless conversation, and even hear the feelings and needs expressed through silence.
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Teacher, school administrators and parents will come away from Life-Enriching Education with skills in language, communication, and ways of structuring the learning environment that support the development of autonomy and interdependence in the classroom.
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