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When we focus on clarifying what is being observed, felt, and needed rather than on diagnosing and judging, we discover the depth of our own compassion.

Marshall B. Rosenberg

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Marshall B. Rosenberg
Diagnosing
Needed
Focus
Clarifying
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Observed
Felt
Spirituality
Discover
Depth
Judging
Compassion

More quotes by Marshall B. Rosenberg

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When I am angry I have a judgment and an unmet need.
Marshall B. Rosenberg
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Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
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With empathy we don't direct, we follow. Don't just do something, be there.
Marshall B. Rosenberg
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Our ability to offer empathy can allow us to stay vulnerable, defuse potential violence, help us hear the word 'no' without taking it as a rejection, revive lifeless conversation, and even hear the feelings and needs expressed through silence.
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We can never make anyone do anything against their will without enormous consequences.
Marshall B. Rosenberg
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When we listen for their feelings and needs, we no longer see people as monsters.
Marshall B. Rosenberg
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There are the two main reasons we don't get our needs met. First, we don't know how to express our needs to begin with and second if we do, we forget to put a clear request after it, or we use vague words like appreciate, listen, recognize, know, be real, and stuff like that.
Marshall B. Rosenberg
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Some people use NVC to respond compassionately to themselves, some to create greater depth in their personal relationships, and still others to build effective relationships at work or in the political arena. Worldwide, NVC is used to mediate disputes and conflicts at all levels.
Marshall B. Rosenberg
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Focusing on the unmet need (not the judgment) is more likely to get the need met.
Marshall B. Rosenberg
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Expressing our vulnerability can help resolve conflicts.
Marshall B. Rosenberg
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With empathy, I'm fully with them, not full of them — that's sympathy.
Marshall B. Rosenberg
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NO is always a YES to something else.
Marshall B. Rosenberg
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Teacher, school administrators and parents will come away from Life-Enriching Education with skills in language, communication, and ways of structuring the learning environment that support the development of autonomy and interdependence in the classroom.
Marshall B. Rosenberg
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In our culture, most of us have been trained to ignore our own wants and to discount our needs.
Marshall B. Rosenberg
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We are compassionate with ourselves when we are able to embrace all parts of ourselves and recognize the needs and values expressed by each part.
Marshall B. Rosenberg
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When we are angry, killing people is too superficial.
Marshall B. Rosenberg
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What others do may be the stimulus of our feelings, but never the cause.
Marshall B. Rosenberg
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Not getting our needs fulfilled is painful - but it's a sweet pain, not suffering, which is what comes from life-alienated thinking and interpretation.
Marshall B. Rosenberg
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I try never to hear what another person thinks of me. I enjoy life a lot more when I spend as little time as possible hearing or thinking about what other people think about me. I go to the needs behind the thoughts. Then I'm in a different world.
Marshall B. Rosenberg
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We need empathy to give empathy.
Marshall B. Rosenberg